Provides all necessary paperwork and documentation during the client account opening process. Owns the process for ensuring the account is in good standing. Provides proactive day to day client service by anticipating client needs and responding to client questions and issues in a timely manner. Provides clients with accurate, factual information utilizing appropriate res

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager. Our full time employees

This is a full time position located in our Production and Order Fulfillment facility in Mooresville, NC. From this location, all global supplier receipts and customer orders are processed. This position is key to assuring customer satisfaction through on time delivery commitments and quality and accuracy of product delivery with focus of improving our customer service pr

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

We're JTI, Japan Tobacco International and we believe in freedom . We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from . It's how we've grown to be present in 130 countries. But our business isn't just business. Our business is our peo

CPI Security, a leader in the security and automation solutions industry, is looking for a Commercial Sales Advisor to join our team in Charlotte, North Carolina! Our Commercial Security Advisors will design, present and sell our award winning security and automation solutions, through lead generating and prospecting activities using company provided tools. As an Advisor,

The FSS Inside Sales Technology Representative (ISR) position optimizes inbound/outbound telephone, virtual meetings/presentations, and e mail contact to sell our ever growing technology solutions. Each ISR is responsible for an individual monthly/quarterly/annual quota focusing on recurring and non recurring revenue targets set by FSS. Join the most prestigious and innov

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Understands the Dispute process (log and resolve) and works with the global dispute system. Coordinates with front office and arranges to resolve disputes with customer service and sales, with efficiency and quality. Implements new ideas to improve process. Allocates work assignments and roster planning. Prepares team productivity reports. Monitors and reports on standard

Job Category Customer Service & Contact Center Operations Schedule Full time Job Description PURPOSE AND SCOPE This position is responsible for ensuring customer satisfaction by timely and professional administration of all customer issues regarding their orders. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform

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Help in all areas of the Event Day Ticket Operations from the beginning of the day to the end of the event for all events at Bank of America Stadium. Shifts range from 3 to 12 hours on event days. Assist in the event day operation of the Tepper Sports & Entertainment Ticket Office through Gate Manager Assist Ticket Takers at the gates, answers questions for Ticket Takers