CPI Security, a national leader in residential and commercial security solutions, is looking for a Workforce Management Supervisor in our contact center operations. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 cust

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Project Coordinator to join our amazing culture. In this role, you will provide administrative support to the local office (CTC). In this role, you will be responsible for generating work orders from service request information submitted by our customers. Work orders will be submitted

As a Customer Care Representative, your main responsibility is to provide exceptional customer service. This includes being a primary point of contact for products, services, and delivery dates. You will also ensure customer satisfaction at all times. Primary Responsibilities Handling a broad range of customer inquiries via multiple channels in a timely, professional mann

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day to day operations. Duties & Responsibilities Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and per

The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited to greeting patients and visitors, answering inquiries, guiding patients through the registration process, collecting and maintaining accurate patient information, collecting payments,

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and

Dailyinteractionwith ourcustomersin a friendly, courteous,efficient, and professionalmanner. Communicates effectively with a sense of urgency with customers through the various digital and online channels, including email, eCommerce, and chat. Own the complete Onboarding ( ERP & Magento) new customer set up process, which includes training on system platforms and resource

The Customer Service Representative for the NC Dept of Vital Statistics is responsible for supporting this department via a wide range of customer support work types for help desk and call center inquiries/assistance. Essential Duties and Responsibilities Assist business partners, including funeral homes, LHDs, medical certifiers, and registers of deed with technical and

OF POSITION The purpose of the Disptacher position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed. ESSENTIAL JOB FUNCTIONS 1. Maintain contact between drivers and home base, dispatching dri

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv

LOCATION Remote home based, virtual position. Must reside in North Carolina or within 40 miles of the NC border. Work Schedule Wednesday Saturday, 7 am 5 30pm. This is a 40 hour per week position. GENERAL STATEMENT OF JOB The primary purpose of the Member & Recipient Services Representative position is to assist individuals with mental health, developmental and substance

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni

Coordinates and resolves Consumer Complaints (from CCCI and NAOU) by using anger diffusion and negotiating skills, while enhancing Consumer Loyalty; obtaining and inputting important relevant information into a database; generating written responses to consumer(s) that includes coupon replacement, communicating with sales branch and CCCI upper management. Handles small pa

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co workers, and referral sources as it relates to patient serv

The Service Support Field Advisors are the on site liaison between the Centralized Service Support Operations Center and on site Service Center Operations as well as the end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connectivity questions, and roadside or servicing/repair of their Rivian vehicle.