To attract, motivate, develop, and retain a diverse pool of talent to accomplish the strategic goals of North Carolina Central University.

The primary purpose of this position is to provide administrative support to the HR Information Systems unit in the Office of Human Resources. The Human Resources Specialist will help to administer the payroll processing of all employees, including student workers, in the Banner Payroll system in accordance with University, Office of State Human Resources (OSHR) and University of North Carolina - General Administration (UNC-GA) polices. This position will research and resolve customer service issues and route appropriate issues to OHR units: Benefits, Leave Administration, HR Employment, Classification & Compensation, Employee Relations, and Payroll. Essential functions for this position requires working with the ERP Banner, PeopleAdmin and UNC HR DataMart. Knowledge is preferred, but not required. The selected candidate must possess the ability to work independently or amongst a team and demonstrate integrity, accuracy, and consistency to deliver and maintain efficient and effective operations.

The successful candidate must possess a working knowledge of HR/Payroll Banner, People Admin, DATA MART and BDMS or equivalent systems; knowledge of Microsoft Office Suite (Microsoft Outlook, Word and Excel) Applications; knowledge of verifying and reconciling monthly and bi-weekly payroll transactions; knowledge of office management; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Bachelor's degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Not applicable.

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Proactively work to complete a task thoroughly. Being meticulous, organized, and vigilant to produce a high standard of quality of work. Regularly monitoring and checking specific work tasks or a number of tasks to identify potential errors.

Positive attitude and an engaging businesslike approach. Build engaging relationships with customers. Troubleshoot and respond to customer inquires acknowledged by email, voicemail, telephone calls, etc. to provide solutions in a timely and accurate manner that prioritize the customer's needs. Ability to communicate through various communication channels such as email telephone, and videoconferencing platforms Zoom and WebEx.

Resourcefulness to be able to work effectively in a deadline-driven work environment while prioritizing daily tasks simultaneously. Documenting procedures by developing SOPs. Ability to use your time productively and efficiently. Ability to utilize office equipment including computer, copier, scanner and fax.

Possess effective listening skills that will help to assist with interpreting both the verbal and non-verbal messages communicated by campus users that will allow for the candidate to respond appropriately. Engage in building rapport and developing relationships with both external and internal customers.

To evaluate information by observing, analyzing, and interpreting data to form a judgement via extensive research.

Must have a great working knowledge and proficiencies of the Microsoft Excel application. Must also have working knowledge of Microsoft Outlook and Microsoft Word applications. Ability to present information clearly in Microsoft Word, Excel & Outlook. Ability to scan and save data to Banner Document Management System (BDMS). Ability to utilize office equipment including computer, copier, and fax.

Provide training, general guidance and assistance through formal and informal learning experiences to the university's HR system end-users. Create effective training materials and work instruction for specific training needs.