Team Development Foster the professional growth and development of the Customer Success team through coaching, mentorship, and training initiatives. Organize quarterly training sessions at branches for Customer Success associates to enhance their skills and knowledge, promoting continual improvement and excellence. Team Support, Sales Programs & Support Provide administra

Manage project schedules and report on program effectiveness across the CEX team. Collaborate and identify learning solutions that empower customer service and inside sales to have the right conversations and equip our leaders with the right coaching tools. Design and develop training programs for new and existing associates, ensuring they align with company goals and val

Design and implement sales forecasting, planning and budgeting processes. Provide insight to larger team on trends and errors and provide innovative business solutions. Review various processes including sales compensation planning, sales new hire onboarding & training, and our North America Sales Forecasting process. Research and analyze current processes and present for

Design and implement successful solutions that consistently delivers business value Set up change management practices to ensure long term solution success Document project milestones for knowledge transfer Manage the development and delivery process Define and interpret sales Key Performance Indicators (KPIs) Troubleshoot unexpected system behavior and resolve technical

Accomplishes warehouse objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures Meets warehouse operational standards by contributing warehouse information t

This position is responsible for achieving maximum credit release while vetting orders to ensure they meet the standards set. Investigate and verify declined credit card orders by following internal procedures and utilizing online tools Communicate with customers when special credit requirements or advance deposits are deemed necessary Research and compile credit informat

Fill customer orders by operating a Cherry Picker and/or Reach Truck in a fast paced environment. Operates equipment to move product in an efficient and safe manner. Uses an RF scanner gun to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conv

Fill customer orders by operating a Cherry Picker and/or Reach Truck in a fast paced environment. Operates equipment to move product in an efficient and safe manner. Uses an RF scanner gun to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conv

Uses an RF scanner to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conveyor belts based on the necessary route for either the packing station or shipping department. Operates a riding powered pallet jack and/or forklift to move products effi

Collaborate and support Accounting Department on a daily basis Assist Director of Finance and FP&A team for month end reporting and reconciliation Learn weekly financial reporting metrics and suggest improvements and automation Aid in creation and maintenance of Monthly Financial Expense reporting to be shared with business partners Work with the FP&A team to create Budge

Fill customer orders by operating a Cherry Picker and/or Reach Truck in a fast paced environment. Operates equipment to move product in an efficient and safe manner. Uses an RF scanner gun to determine the proper products to be moved, gathered, or distributed for completing customer orders. Assembles customer orders from stock and places orders on pallets, shelves or conv

Professionally manage all incoming calls, ensuring all calls are redirected accordingly. Greet guests in a professional, friendly, hospitable manner. Complete special projects assigned. Build positive working relationships and maintain confidentiality at all times. Maintain billing inbox and bill orders from vendor invoices. Reconciliation and processing of invoices resea

Address inbound customer questions and concerns arriving via phone and email Own the entire interaction with that customer and provide total resolution for their needs Work with other Global Industrial associates, product managers, and partners to gather information, resolve customer needs, and improve processes Investigate and resolve customer inquiries related to their

This position is located in Chicago, IL and surrounding locations Candidates local to Chicago, IL are welcomed to apply. The job is an in field position, you must be located in or nearby the territory itself (Chicago, IL) to be considered for the role. Field Sales Engagement Collaboration with Inside Sales Effective strategy positioning and field focused account relations

Design and implement sales forecasting, planning and budgeting processes. Provide insight to larger team on trends and errors and provide innovative business solutions. Review various processes including sales compensation planning, sales new hire onboarding & training, and our North America Sales Forecasting process. Research and analyze current processes and present for