Primary Responsibilities:

• Manage and execute recruitment efforts for assigned graduate programs in collaboration with Dean and Program Directors.
• Represent Lipscomb University to prospective graduate students through college fairs and events; including travel and evening events as needed.
• Coordinate and participate in on- and off-campus visits, meetings, and information sessions with prospective students and school partners.
• Responsible for identifying, contacting, and maintaining relationships with prospective students; meeting candidates; describing programs; advising and facilitating student applications; and assisting applicants in completing the admissions process.
• Communicate effectively with students in person and via telephone, email, online chats, and text.
• Respond to and follow up promptly with inquiries from prospective students and applicants.
• Interact professionally with internal and external customers.
• Learn and effectively work within our database system and recruitment platforms to track inquiries, applications, acceptances, enrollments, etc. and communicate with students.
• Conduct and/or participate in other customer relations and recruitment activities as required.
• Work with University Marketing and Graduate Admissions to use data to initiate innovative marketing and recruitment ideas.

Job Related Skills:

• Effective oral and written communication skills
• Excellent networking and interpersonal skills and ability to build relationships
• Ability to work both independently and within a team
• Skills in database management and record keeping
• Ability to maintain strict confidentiality
• Ability to travel for recruitment meetings, college visits, and career fairs and maintain a flexible work schedule
• Excellent organizational skills and time management
• Gather and analyze information skillfully in order to make informed decisions
• Must be able to identify and resolve problems in a timely manner
• Telephone, email, and office etiquette
• Professional presence (dress, personal habits, speech patterns, etc.)
• Strong presentation skills
• Particular attention to detail
• Physical ability to carry boxes of promotional materials and set up display materials at information sessions and conferences
• Willingness to perform other duties as assigned