Description

JOB TITLE:

Program Assistant

STATUS:

Non-exempt

REPORTS TO:

Assistant Director

DATE: 9/2018

PHILOSOPHY OF SERVICES ACKNOWLEDGEMENT:

This job carries with it the obligation to respect the dignity and recognize the potential for

growth of every individual who receives or provides services and supports, to advocate for the

rights of people we support to pursue their own vision, and to be responsible stewards of our

human and financial resources in order to create an environment committed to quality. A

commitment to this philosophy of services should be demonstrated as job duties are performed.

JOB SUMMARY:

The Program Assistant provides administrative, logistical, and hands on support for program administrative operations and special initiatives. The role provides administrative support including but not limited to: clerical support, including answering phones, typing, proofreading, filing, copying, organizing, and distributing mail. Assist with all client related processes regarding funds and expenses.

ESSENTIAL JOB FUNCTIONS:

1. Assist with office administrative flow and financial assistance to the success of operations for the agency
2. Answer phones and be the Direct of First Impressions for the office
3. Shop for office supplies and assist with agency events
4. Type correspondence, reports, forms, and other documentation.
5. Process and distribute mail and facsimiles.
6. Maintain and update the filing system for administrative roles
7. Answer telephone and take messages.
8. Other duties, as assigned

KNOWLEDGE, SKILLS & ABILITIES

1. Knowledge of Company policies and procedures.
2. Knowledge of standard office procedures.
3. Knowledge of alphabetical and numerical filing systems.
4. Knowledge of grammar and composition.
5. Skill in using standard office equipment, such as a typewriter, telephone, copier, and FAX machine.
6. Skill in using various software packages.
7. Skill in maintaining organized files and accurate records.
8. Ability to read documents and computer screens.
9. Ability to write and maintain accurate records.
10. Ability to communicate effectively in a courteous and professional manner.
11. Ability to use a personal computer.
12. Ability to work in a team environment.

Qualifications

• 2-3 years of administrative assistant or front office coordination experience.
• High school diploma or equivalent required. College degree preferred coursework in general office practices and basic accounting practices

Requirements

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.