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Mortgage Banking Representative
Pittsburgh, PA
Job Description
Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.Position Title: Mortgage Banking Representative - Centralized Sales
Business Unit: Mortgage Administration
Reports To: Manager of Mortgage Banking - Centralized Sales
Position Overview:
This position is primarily responsible for originating residential mortgage loans through e-delivery channels from internal and external referral sources. The incumbent is responsible for building and maintaining strong internal referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, supporting all key channel initiatives and sales activities such as cross-sell initiatives, lead management, customer satisfaction results and loan quality and for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal referral sources and effectively manages leads in order to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key Bank partnerships.
Provides excellent service and supports an outstanding e-delivery customer mortgage experience.
Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing and compliance related expectations.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
3
Special Skills:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred. Experience with Easylender, Uni-form and Genesis.
Special Licenses and Certificates:
Must possess a Nationwide Mortgage Licensing System and Registry identifier.
Physical Requirements:
N/A
It is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace. Please Visit following page for important legal disclosures and information: https://www.fnb-online.com/disclosures
Business Unit: Mortgage Administration
Reports To: Manager of Mortgage Banking - Centralized Sales
Position Overview:
This position is primarily responsible for originating residential mortgage loans through e-delivery channels from internal and external referral sources. The incumbent is responsible for building and maintaining strong internal referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, supporting all key channel initiatives and sales activities such as cross-sell initiatives, lead management, customer satisfaction results and loan quality and for meeting or exceeding personal production and strategic activity goals.
Primary Responsibilities:
Builds relationships with internal referral sources and effectively manages leads in order to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key Bank partnerships.
Provides excellent service and supports an outstanding e-delivery customer mortgage experience.
Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing and compliance related expectations.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
3
Special Skills:
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
BS or BA degree preferred. Experience with Easylender, Uni-form and Genesis.
Special Licenses and Certificates:
Must possess a Nationwide Mortgage Licensing System and Registry identifier.
Physical Requirements:
N/A
It is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace. Please Visit following page for important legal disclosures and information: https://www.fnb-online.com/disclosures
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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