We have an exciting opportunity to join us in supporting one of our valued customers as an IT Support Technician 3 to work out of Schriever Space Force Base in Colorado.
PAY: $85,000 - $95,000
JOB SUMMARY: The IT Help Desk Technicians are responsible for fielding end user IT trouble tickets involving software and hardware issues. The personnel will be responsible for ensuring the health of our end users' Special Access Program IT assets and their consistent availability and uptime. This is a strong customer service/technical position that requires individuals with patient yet a steadfast approach to solving problems and Fielding /Closing IT Help Desk tickets. Experience with installation and troubleshooting of Windows and Apple PCs, Network printers, and Software troubleshooting and configuration. General network troubleshooting. Set up new PCs for new employees and various other IT specific tasks.
ESSENTIAL DUTIES:
PREFERRED QUALIFICATIONS:
REQUIRED QUALIFICATIONS:
EDUCATION/CERTIFICATION:
REQUIRED CLEARANCE: Top Secret/SCI
TRAVEL: TBD
In compliance with Colorado's Equal Pay for Equal Work Act, USfalcon considers several factors when extending an offer, including but not limited to, the role and associated responsibilities as well as a candidate's work experience, knowledge, skills, education, and training.
Benefits Offered: medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, parental leave, pet insurance, paid time off, and holidays.
About US: USfalcon has grown from our roots in 1984 to become a mid-tier professional services company supporting a diverse and global customer base of DoD and Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you. We deliver core capabilities in Aviation, Space, Information Technology, and Business Operations and continue to grow and expand our competencies, contracts and customer base, adding to our long history of supporting customer and community needs. Learn more at .
Please contact us at with any questions.