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Host Hostess
Burlington, NC
Job Description
Host Hostess
ID
2024-23848
| Location | Medical Arts and Cancer Center | Work Location | US-NC-Burlington | Division : Name | Alamance Regional Medical Center | Department : Name | ARMC-DINING SERVS-INHOUSE | Category | GENERAL SUPPORT | Position Sub-Category | FOOD SERVICES | Position Type | Benefit Eligible (12-39 hours/week) | Employment Type | Employee | Exempt/NonExempt | Non-Exempt | FTE | 0.94 | Workforce Status | Onsite | Work Hours | 37.50 | Provider Schedule (specific schedule) | 12 hour shifts and , rotating weekend | On call Required | No | Sub Category | Food Services |
| Host/Hostesses are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders. Responsible for the delivery and collection of trays to and from patients. Ensures that nutrition care diet orders are provided to the patient by offering appropriate menu selections. Acts as a liaison between the patient, the Dining Service Department, and Nursing Services. Communicates all patient food needs to the appropriate area of the Dining Services Department. Assists the clinical staff in ensuring all patient basic nutrition care needs are met. |
| Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-works. Is responsive to customer needs. -------------------------------------------------- Delivers patient trays during meal service using WEST -------------------------------------------------- Visits patients to introduce the service of the Dining Service Department. May obtain food preferences/dislikes from patient and /or family members -------------------------------------------------- Ensure timeliness of meal delivery -------------------------------------------------- Communicates well with dietitian staff -------------------------------------------------- Receives greater or equal to 90% on Host/Hostess monthly evaluations -------------------------------------------------- Participates in performance improvement program to enhance the quality of services. -------------------------------------------------- Delivers greater or equal to 90% of patient menus -------------------------------------------------- |
| EDUCATION: |
| High School Diploma or equivalent, Required |
| EXPERIENCE: |
| 1 year customer service, Required |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
| REQUIRED PREFERRED |
Cone Health is an Equal Opportunity Employer and committed to providing equal opportunity employment opportunities for applicants and employees. All employees and applicants for employment will be evaluated on the basis of their qualifications, ability, and performance without regard to race, religion, age sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or as otherwise protected by law.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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