This position has direct ownership of Institutional infrastructure and processes, and is responsible for ensuring efficient and compliant procedures and processes that drive appropriate governance and profitable growth. Additionally, this leader manages a group of associates supporting Institutional Trust activities, including centralized tasks and centralized client relationships. This associate will also own the primary responsibility for establishing and leading a National Sales Desk focused primarily on the acquisition and retention of clients through internal and external bank distribution channels. Additional responsibilities charged to this position include overseeing the following: financial reporting, vendor management, risk management, team training, regulatory and internal audits, business continuity activities, and driving process changes and technology enhancements that improve operational efficiency, risk management, and the client experience. Effective ownership and oversight will require partnering with other wealth leaders and operational support teams in implementing a cohesive operational model across the Trust department.

• Wealth Operations - Manages operational risk for Institutional Trust ensuring compliance with all applicable regulations, policies, and resolving complex service issues. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Works with operations, legal, and compliance teams to ensure mitigation of controllable operational loss. Participates in various trust committees and project groups. Drives execution on the identification, planning, and execution of process improvements, product development, and strategic partnerships for Institutional Trust.
• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development and department wide training materials.
• Business Support - Drives the development and implementation of tactics that achieve overall department goals. Ensures proper level of engagement and partnership between support and sales. Associates to meet growth, compliance, and regulatory objectives.
• Reporting - Creates, maintains, and presents crucial reporting to senior leadership on portfolio management, controllable exceptions or losses, and other factors within wealth services.

Bachelor's Degree and 8 years of experience in Banking or Wealth Administration or Wealth service including a supervisory role OR High School Diploma or GED and 12 years of experience in Banking or Wealth Administration or Wealth service including a supervisory role

License or Certification Type: Series 6, 63 and 65 licenses Required

Skill(s): Wealth Banking knowledge, Trust Administration, Retail Banking knowledge