Posting Number | PG193935SP |
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Internal Recruitment | No |
Working Title | Manager - Service & Retention - Ticket Sales & Services |
Anticipated Hiring Range | Commensurate with experience |
Work Schedule | M-F 8:00am-5:00pm with overtime with some nights, weekends and some holidays to be expected |
Job Location | Raleigh, NC |
Department | Athletics - Ticket Sales and Services |
About the Department | The mission of the NC State University Department of Athletics is to prepare student-athletes to compete at the highest level and to inspire them to be leaders now and for the future by providing the best environment to achieve their athletic, academic, and personal aspirations as well as providing support for the professional development of our coaches and staff, all within the role of the greater institutional relationships to the University. |
Essential Job Duties | The Manager of Service and Retention will report to the Assistant Athletic Director for Ticket Sales & Services and will be responsible for the daily operations of the retention and customer service team. Responsibilities include, but are not limited to:
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Other Responsibilities | Other duties as assigned. |
Minimum Experience/Education | Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. |
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Other Required Qualifications |
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Preferred Qualifications |
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Required License or Certification | n/a |
Valid NC Driver's License required | No |
Commercial Driver's License Required? | No |
Job Open Date | 04/09/2024 |
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Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) | 04/17/2024 |
Notice to Applicants | Please note that the work history on your resume, must also be included in your application. |
Special Instructions | Please be prepared to upload resume, cover letter and contact information for 3 professional references. |
Position Number | 00108886 |
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Position Type | SHRA |
Position Classification Band Title | University Program Associate |
Position Classification Band Level | Journey |
Position Classification Salary Range | $ 35,589 - $ 64,499 |
Salary Grade Equivalency | GN07 |
Alternate Option | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
Full Time Equivalent (FTE) (1.0 = 40 hours/week) | 1.0 |
Appointment | 12 Month Recurring |
Mandatory Designation - Adverse Weather | Non Mandatory - Adverse Weather |
Mandatory Designation - Emergency Events | Non Mandatory - Emergency Event |
Time Limited Position | No |
Time-Limited Appointment Length (if applicable) | |
Department Id | 105002 - Athletics-Internal/External Operations |
AA/EEO | NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |