ECU Department of Campus Living is currently seeking Camps & Conference Service Managers.
The Camps & Conference Service Manager- is a part-time position during the summer with responsibilities that work with and support students and on-campus guests at East Carolina University. This position works very closely with the Associate Director of Summer Camps & Conferences. Applicants who demonstrate the following skills will be successful within this role.

* Exceptional communication skills (written and verbal) * Critical thinking skills including the ability to problem solve and follow through with timely solutions

* Ability to work independently and within a team

* Enthusiasm and positive attitude

* Ensue your appearance and attire is professional

* The CA Manager is expected to fulfill the following general roles and responsibilities:

* Provide excellent customer service to camp and conference guests at East Carolina University

* Assist with training conference assistant staff

* Prepare keys and program fobs for guests

* Be available to handle reprogramming of any fobs that arise throughout the summer

* Complete and maintain Room Condition Reports (RCR) and common area inventories after reach conference leaves

* Ensure key inventory prepared for summer guests

* Serve as a point of contact on site for camps as they check-in

* Inform Associate Director of missing keys or access cards

* Perform summer camp and conference check-in and check-out duties

* Manage rosters for guests using Iris and Microsoft Teams

* Ensure rosters are updated with emergency contact information

* Manage Iris software to track damages, lost keys, and other details important to camp and conferences

* Inform Associate Director of missing keys or access cards

* Communicate with Associate Director after each camp & conference leaves to ensure keys are returned

* Test keys and fobs at the beginning of each camp/conference

* Report and follow-up on maintenance and housekeeping concerns as needed

* Serve as positive University representatives on and off campus as well as online

* Participate in departmental initiatives

* Understand and enforce University policies and procedures appropriately

* Other duties as assigned

* Have close attention to detail

* Work ahead and independently

* Be organized as you may have many keys out at a time for several groups coming in at the same time

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Eleven Skills Employers Seek and CAS Learning Domains:

* Effective Communication
* Accountability/Integrity
* Professionalism
* Problem Solving/Effective Reasoning
* Initiative
* Teamwork
* Adaptability/Resiliency
* Organization/ Planning

Please upload your resume online.