Payables Manager
Raleigh, NC 
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Posted 28 days ago
Job Description
Posting Information

Posting Number PG193311EP
Internal Recruitment No
Working Title Payables Manager
Anticipated Hiring Range $87,000 - $92,000
Work Schedule Work schedule and location: Monday - Friday, 8:00 am - 5:00 pm (This position is eligible for a flexible work arrangement to include hybrid remote work)
Job Location Raleigh, NC
Department University Controller
About the Department
The University Controller's Office is a department under the Division of Finance. The office has business units covering the following areas: Cash Management, Banking, and merchant services; General Accounting, Financial Reporting, and Taxation; Accounts Payable; Business Systems; Payroll and Debt Management.

The University Controller's Office works to advance NC State as a leader in fiscal accountability and responsibility through a collaborative partnership with our campus community, strong partnerships with our peer groups, improvements in the University's financial systems and internal controls, and efficient and effective business operations. The office continues its attention toward collaborative efforts and providing fiscal leadership, oversight, accounting, reporting, training, and outreach services that exemplify the highest standards of quality, performance, and service. Having professional staff and managers with imagination, knowledge, and people skills is paramount in the successful implementation of these goals.

The University Controller's Office is responsible for fiscal accountability, accuracy, and reporting of a $2.3 billion enterprise, including timely and accurate payment of monthly and biweekly wages to over 18,000 staff, faculty, student workers, and temporary employees, over 110,000 vendor payments annually, and management of a $480 million external debt portfolio.
Essential Job Duties
Assess, develop, and implement Payables and Travel based business processes. Responsible for the technical and analytical work in designing, developing, and supporting Payables applications including vouchers, travel, payments, adjustments, advances, and allowances.

Participate in the development of financial and logistical solutions using programming expertise to address day-to-day challenges that could include system issues, maintenance, enhancement, development, and replacement of legacy applications. Sound technical solutions link with functional business experience to support system enhancements and improvements.

The leadership responsibilities include strategic goal setting, supervision and professional development of staff, and training for the Payables staff and university community.

This position serves as backup to the Assistant Controller - Accounts Payable and Travel.

Primary Responsibilities/Description:

Coordinate and develop Payables and Travel Training Programs and Outreach to the university community. (10%)

  • Interpret, train, and communicate policies, procedures, and guidelines to campus personnel, providing recommendations as needed for unique college or departmental situations.
  • Devise process improvements and training to overcome challenges and bottlenecks. Serving as an internal consultant to formulate solutions.
  • Coordinated, developed, and delivered customized system training. Worked with Campus clients to develop a curriculum tailored to the needs of their college or department. Analyzed post-training effectiveness through surveys, queries of client financial transaction usage, and feedback. Redesigning and developing new training as needed.
  • Provided ongoing coaching to Campus users and developed post-training resources to further the learning experience.
  • Monthly Business Connections Meeting - Prepare and deliver presentations on hot topics, system enhancements, new policies, etc.

Develop, test, and implement system enhancements for Financials, as well as other IT-related systems and the University Controller's website. (20%)*

  • Serve as a connection point between University Accounting, over 200 university departments, Enterprise Application Services (EAS), and the enterprise application PeopleSoft Financials, ensuring that the needs of the university were met.
  • Provide tier 2 support to campus to resolve system issues before escalating to EAS.
  • Provide tier 1 system support to the team to resolve system issues before escalating to EAS, Database team, or Imaging team.
  • Provide guidance and system support to Campus end-users to improve processing, functionality, and data analytics to make informed business decisions.
  • Work with the Office of Information Technology to design system enhancements, serving as an SME for AP and Travel Center system development. Update processes and procedures to complement system enhancements and upgrades.

Coordinate, design, and complete special Payable and Travel projects related to review, revision, and enhancement of various business processes utilizing new and existing technical tools. (30%)

  • Coordinate, design, and facilitate testing and training sessions for Campus end-users. Working through the results and recommendations from Campus end-users with the Office of Information Technology to maximize the overall user experience.
  • Ensure that application deliverables fulfill the business needs of the university and are compliant with policy, security, and quality standards and regulations.
  • Author and design manuals and training materials for Campus end-users to communicate how to use new system enhancements.
  • Analyze post-training effectiveness through surveys, queries of client financial transaction usage, and feedback. Redesigning and developing new training as needed.
  • For new products and enhancements, coordinated, designed, and facilitated end-user testing and training sessions for Campus end-users, working through the results and recommendations from Campus end-users to maximize the overall user experience.
  • Evaluate Peoplesoft-initiated changes and determine the scope of testing needed. Develop test plans and tested enhancements, upgrades, bundles, and patches to PeopleSoft Financials. Work with Enterprise Application Services to resolve any testing issues before release to Campus.

Review, develop, and document business system processes, enhancements, and upgrades. (10%)

  • Design, develop, and maintain content for the University Controller's Office website
  • Author, design, and develop content, including pages, files, forms, images, etc., for the website for General Accounting, Financial Reporting, and Accounts Payable., using a knowledge base of WordPress, CSS3, and HTML5.
  • Meet with content experts to determine site needs. Design and develop according to the criteria of the addressed needs. Respond to requests to add new content, update links, site issues, site statistic reporting, etc.
  • Test page links for correct navigation; update as needed and/or requested. Report network and security issues.
  • Monitor and analyze site traffic to ensure that frequently visited pages have effective and easily accessible content.

Supervise six permanent employees in the Payables and Travel Unit. (30%)

  • Manage the day-to-day activities of 5 accounting technicians and 1 accountant in the Payables and Travel Unit. Hire, train, supervise, and provide direction and assistance.
  • Monitor and approve staff leave.
  • Monitor staff performance. Meet with staff members regularly. Coach staff members to improve performance. Deliver work performance appraisals.
  • Audit employee approvals to ensure compliance with state, federal, and university spending policies, procedures, and guidelines and can properly respond to the needs of the campus.
  • Manage accounting processes for vouchers and travel, and resolve daily issues, and complex problems through the management review process.
  • Maintain service levels for financial transactions audited through Travel Reimbursements and Vouchers.
  • Ongoing consultation with University Tax, Payroll, Contracts & Grants, Budget, Procurement Services, Pcard, General Counsel, Risk Management, and OIED to flush out related issues.
  • Manage the Mobile Communication Device (MCD) Certification and Allowance Process, which includes reviewing and approving requests for accuracy and compliance.
  • Handle post-payment issues, such as incorrect payments through recovery.
  • Ensure cash advances are issued and reconciliations completed.
  • Manage, coordinate, and reconcile university-issued travel advances for Study Abroad, Athletics, and other group travel.
  • Ensure primary imprest accounts (Prague and CAMCORE) are reconciled and reimbursed.
  • Perform year-end tasks, data reconciliations, and journal entries by established deadlines.

Work schedule and location: Monday - Friday, 8:00 am - 5:00 pm (This position is eligible for a flexible work arrangement to include hybrid remote work).
Other Responsibilities
  • Other duties as assigned
Qualifications

Minimum Education and Experience
  • Master's degree and at least one year of relevant experience OR
  • Bachelor's degree with at least two years of relevant experience OR
  • An equivalent combination of education, training, and relevant experience

  • For management-level roles, also include with the above requirements 1-2 years of supervisory experience.
Other Required Qualifications
  • Problem Solving: Ability to anticipate, recognize problems, and find solutions to business system and process issues within the Controller's office.
  • Technical: Independently resolve complex problems for which no clear precedent exists within the current system or implement new accounting structures.
  • Analysis and Decision making: Ability to analyze situations, anticipate problems, and develop recommendations for management resolution.
  • Excellent Communication skills with the ability to communicate with all employees at varying levels of authority. Modify delivery, language, or content to account for the characteristics and needs of the audience.
  • Project Management: Strong skills in gathering and documenting business process enhancements, and writing functional specifications based on requirements.
  • Ability to establish effective working relationships that foster organizational success.
Preferred Qualifications
  • Experience utilizing: PeopleSoft Financials, Accounts Payable/Travel (payment processing) in a Higher Education environment, and data extraction using PeopleSoft query.
Required License(s) or Certification(s)
n/a
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions

Job Open Date 04/01/2024
Anticipated Close Date Open until filled
Special Instructions to Applicants
Please attach a resume, cover letter, and contact information for at least three professional references.
Position Details

Position Number 00041105
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 496001 - University Controller
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
1.00
Work Hours (i.e. shift)
Work schedule and location: Mo
Salary and Benefits
$87,000 - $92,000
Required Education
Bachelor's Degree
Required Experience
1+ years
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