Application Analyst II (EPIC Ambulatory)
Greensboro, NC 
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Posted 1 month ago
Job Description
Application Analyst II (EPIC Ambulatory)
ID 2024-23013
Location ITS Building Work Location US-NC-Greensboro Division : Name System Wide Department : Name SW-ITS-Clinical Info Sys Category ITS Position Sub-Category CLINICAL INFOR SYS Position Type Full Time (40 hours/week) Employment Type Employee Exempt/NonExempt Exempt FTE 1.00 Workforce Status Fully Remote Work Hours 40.00 Provider Schedule (specific schedule) 8-5pm On call Required Yes Sub Category Clinical Information Systems
Overview

Provides technical application support for complex clinical or business applications in the healthcare environment. Includes gathering, analyzing and evaluating user needs, and implementing, optimizing, supporting and troubleshooting clinical or business applications.

Certification in EPIC strongly preferred. Experience in Stork, Smart Forms, Nurse Triage, Health Maintenance also preferred.

Talent Pool: Corporate Services/Professional

Responsibilities

Collaborates with internal and external technical and end user groups to ensure applications and other third party systems meet the organization*s clinical and business needs when building and implementing the system.
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Maintains knowledge of new technical concepts and solutions and their application to healthcare. Assists with implementation and support of third party systems.
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Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions. Involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering. Understands and translates the business/clinical functionality into system configuration and workflow validations.
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Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing. Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
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Provides technical application support, triage, and troubleshooting for complex applications. Participates in on-call coverage for off-hours and application validation during scheduled downtimes. Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems.
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Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization.
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Qualifications

EDUCATION:
Required:
Associate's degree with 8 years' experience in relevant field, or high school diploma with 13 years' experience in relevant field.
Preferred:
Bachelor's degree preferred with 3 years? experience in relevant field

EXPERIENCE:
Required: Proven experience with successful project implementations/system support.
Preferred: Prior healthcare information systems experience in area of specialty. Strong working knowledge of hospital / ambulatory clinical and/or business workflows. Experience working with electronic medical records and patient charts, or enterprise systems. In-depth knowledge of Cone Health policies and procedures.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
Valid Driver's License | Valid Driver's License
For clinical employees: Must maintain licensure appropriate to clinical education and training, without lapse.
For CHL applications: Must satisfactorily complete required EPIC certification testing.
PREFERRED

Cone Health is an Equal Opportunity Employer and committed to providing equal opportunity employment opportunities for applicants and employees. All employees and applicants for employment will be evaluated on the basis of their qualifications, ability, and performance without regard to race, religion, age sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or as otherwise protected by law.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
8+ years
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