Member Service Representative
Greensboro, NC 
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Posted 17 days ago
Job Description
Member Service Representative
ID 2024-22870
Location Cone Health Work Location US-NC-Greensboro Division : Name System Wide Department : Name SW-Credit Union Category CLERICAL/ADMIN Position Sub-Category OTHER Position Type Full Time (40 hours/week) Employment Type Employee Exempt/NonExempt Non-Exempt FTE 1.00 Workforce Status Onsite Work Hours 40.00 Provider Schedule (specific schedule) M-F On call Required No
Overview
Talent Pool - Administrative & Clerical
Maintains cash drawer and processes member transactions. Serves as a new account specialist providing initial contact with new and potential members.

Responsibilities

    Displays job knowledge, proficient in the use of current technology applicable to the job and participates in continuing education classes, seminars, and/or conferences.
  • Maintains cash drawer and processes member transactions.
  • Processes and posts daily transaction via Internet, automated clearing house, Visa, share drafts and audio transmissions.
  • Promotes member satisfaction by offering credit union products and services to members in order to improve their financial health and strengthen their relationship with the credit union.
  • Provides member and co-worker focus, support and communication.
  • Responsible for receiving, reviewing, and processing loan requests.
  • Responsible for the collection of delinquent accounts, loans, credit cards and processing bankruptcies.
  • Serves as a new account specialist providing initial contact with new and potential members.
Qualifications

EDUCATION:
Required: High School Diploma or equivalent.
Preferred: 4-year degree

EXPERIENCE:
Preferred: 1-2 years of teller experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED

Cone Health is an Equal Opportunity Employer and committed to providing equal opportunity employment opportunities for applicants and employees. All employees and applicants for employment will be evaluated on the basis of their qualifications, ability, and performance without regard to race, religion, age sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or as otherwise protected by law.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
4+ years
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