Ever wonder how your skills and unique background could impact the world of tomorrow? Join our Sales team and bring your passion and talent to work.

Account Specialist - Service & Consumables
Morrisville, NC

Your contribution

The Account Specialist - Service & Consumables serves customers by selling all Tecan Aftermarket Products and Services by identifying customer needs, proposing solutions, and supporting all existing products.

• Serves as a responsible representative of Tecan US and operates with integrity and honesty in all business interactions.
• Achieves sales plan for assigned area of responsibility by selling Aftermarket products or services.
• Develops and maintains a high level of consultative sales skills and product knowledge with features and benefits required to convert customer needs to sales.
• Obtains sufficient knowledge of accounts and products to develop and maintain account strategies to convert customer needs to sales.
• Develops and maintains effective time, territory, and account management practices. Plans and organizes daily work schedule to service existing accounts, establish new accounts, maintain orders, and prospect for new opportunities
• Provides quotes and/or contracts for Tecan services and consumables to customers within your given territory and gains customer acceptance
• Analyses customer activity with forecasts for future sales. Reviews forecasts with during weekly meetings
• Responds to problems or complaints that arise in accounts, either by personal action or by securing the assistance and support from others in the organization.
• Maintains customer records and forecasts within the CRM.
• Travels within territory as needed.
• Handles essential tasks as assigned and responds to change productively.
• Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
• Other duties as required

Your background

• 1-2 years in a laboratory environment, preferably clinical or biotech, or equivalent experience preferred.
• Prior experience selling into clinical, biotech, pharma environments
• 2-3 years sales experience required
• BA degree in Life Sciences or similar
• Use of CRM system such as C4C, Salesforce, etc.
• Advanced skills in Microsoft office applications
• Ability to prospect for opportunities in the clinical/biotech/pharma environment
• Ability to understand the technical nature of the products and sector in order to sell and cross sell
• Demonstrated ability to manage, to develop organizations and to solve business issues while also managing costs and risks
• Ability to recognize and manage potential problem areas and resolve them with integrity
• Ability to communicate with and understand the needs of internal and external clients
• Strong organizational and management skills
• Ability to communicate clearly is very important
• Strong presentation skills demonstrated before customer, peers, and upper management
• Must be self-motivated
• Ability to travel, at times on short notice.
• Ability to work well under pressure, to multi-task
• High level of commitment and initiative
• A desire to make the difference!
• Proven team player

What makes working at Tecan unique

• The chance to make it count and to have an impact on the world of tomorrow
• Working in an international and diverse environment
• The change to grow your career within the company
• Feel empowered by our strong and unique company culture
• Comprehensive Compensation and Benefits package, including medical, dental, vision, and 401K match
• Wide range of training courses
• Strong company culture with rich history

Look no further and apply now!

We are looking forward to receiving your application online. Please submit your resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

We will only consider applications that fully meet our requirements.

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