Position: Security Officer

Department: Stadium Operations - Security

Reporting Relationship: Security Manager/Compliance Director

Work Schedule: 40 hours/week - days and times may vary

Status: Full-Time (Non-Exempt)

Position Summary

The Security Officer position is responsible for providing overall safety and security to all TSE facilities and all occupants within the facilities.

Primary Responsibilities

• Maintain the overall safety and security of TSE facilities and its occupants.
• Admit stadium staff, suppliers, contractors, and visitors into the facility by maintaining and utilizing daily logs, and identification badge system
• Monitor security cameras (CCTV) ensuring the security of the perimeter of the stadium
• Provide a high level of security as outlined by NFL/MLS best practices and Bank of America Stadium's Standard Operating Procedures
• Assist with the coordination of stadium deliveries
• Alert management to safety and security concerns
• Provide adequate protective measures against fire, theft, accidents, trespass, or property damage
• Compile accurate incident reports as necessary
• Provide breaks for other officers on duty as necessary
• Secure or unlock areas as necessary
• Monitor stadium parking lots
• Conduct property patrols of interior and exterior of stadium
• Other duties as assigned

Minimum Qualifications

• High school diploma or equivalent required
• Must be available to work various shifts during the week, weekends, and holidays as necessary
• Demonstrated effective customer services skills required
• Must be detail-oriented and must be able to multi-task while managing time successfully
• Must be able to operate a computer to complete ordinary day-to-day tasks such as email
• Must be punctual and timely in meeting all requirements of performance, including, but not limited to attendance standards.
• Ability to work in a team, as well as independently with self-motivation
• Must maintain courteous, professional and effective working relationships with co-workers, department heads, staff, partners, sponsors and fans.

• Ability to always remain alert, make sound decisions, and exercise good judgement with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment.
• Works well under pressure and flexible when necessary

• Ability to adapt and adjust to changing needs of the business while maintaining a positive attitude
• Must possess excellent organizational, communication, and interpersonal skills

• Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity

• Must be able to pass pre-employment screens
• Must maintain a valid driver's license.

Preferred Qualification

• Prior experience in the security field
• Experience working with security control systems and camera systems (CCTV)

Physical Requirements

• Standing for extended periods of time
• While performing the duties of this job, the employee is regularly required to talk and hear
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Walking throughout the stadium for extended periods of time which may include stairs
• Lift at least 30 pounds
• Driving company carts and vehicles

Work Environment

• This job operates mostly in a stadium facility environment which may include inclement weather conditions. The job may operate in an office environment at times.
• Shifts and work areas may change as needed

• 800 S Mint St, Charlotte, NC 28202, USA