HSPI Business Senior Director - Telecommute
Eden Prairie, MN 
Posted 13 days ago
Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Business Senior Director, Health System Performance Improvement will be involved in sales, delivery of transformational projects supporting inpatient and ambulatory care management and clinical variation for Optum's long term client partnerships and commercial clients. The Senior Director is responsible for leading a team and partnering with client leadership and Optum professionals ensuring they are meeting established expectations. The leader will coordinate with the onsite and remote teams across all functions of the program including analytics, improvement initiatives, project management, change management, physician alignment, results measurement, executive reporting, and performance sustainability. The Senior Director will partner closely with the client executive clinical and operational leadership to ensure the partnership results are achieved and sustained.

The role of the transformational team is to design, implement and sustain a comprehensive system-wide improvement plan targeting clinical, operational, and financial efficiency opportunities within care delivery. The transformational team will align Optum care solutions with the client opportunities, continuously driving measurable results in a highly complex environment. Successful performance will be achieved through establishing a consistent, high quality care delivery model that aligns physicians, clinicians, and other key stakeholders, leveraging client leadership and Optum clinical systems to achieve industry leading outcomes.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Partners with Optum sales team for commercial and long-term partnership clients for an overall clinical transformation effort, including proposals, service line agreements, and financial outcomes with client alignment
  • Creates a trusted partner relationship with client executives and is seen as a partner in the successful design and implementation of the transformation program
  • Supervises and accountable for clinical consulting staff and partners with business units throughout Optum involved in the implementation of the clinical transformation program
  • Develops and delivers clear and concise updates to senior leadership at the client site and within Optum
  • Builds and monitors program budget, client budget and return on investment progress to ensure meeting contractual agreement along with Optum onsite leadership
  • Presents to large groups well and has the ability to adjust message to audience (CEO, CMO, CFO and other system clinical leaders)
  • Participates as a member of various Optum teams to create innovative solutions associated with the strategic development of client programs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested

Required Qualifications:

  • Undergraduate degree or equivalent experience with management experience in a hospital setting
  • 7+ years of inpatient clinical performance improvement in the areas of clinical variation or care management in the hospital setting
  • Solid financial, sales and budgeting experience
  • Travel up to 80% for client or internal meetings
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Master of Business Administration; Master of Health Administration
  • Hospital operations or care management and/or leading complex clinical transformation consulting engagements resulting in significant recurring financial benefit
  • Developing clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment, including achievement of financial savings
  • Demonstrated self-starter with solid planning organization, analytical and problem solving skills
  • Proven track record of building and influencing relationships with external and internal executives and stakeholders, as well as leading, influencing and managing a large matrix workforce
  • Solid presentation, written and verbal communication skills, including well-developed interpersonal skills
  • History of driving initiatives and achieving performance goals across complex organizations

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $134,200 to $257,700. The salary range for Connecticut / Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: HSPI Business Senior Director, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7+ years
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