NCT9-1-1 is looking for a 9-1-1 Network Engineer to join our growing team! In this position, you will be responsible for designing, documenting, implementing, maintaining, and supporting the growing 9-1-1 network infrastructure. If you are interested in being part of a team whose projects have a direct impact on saving lives, check out more details below.

Who We Are & What We Do:

Saving Lives and Making a Difference!

The North Central TexasEmergency Communications District(NCT9-1-1) is responsible for 40+Emergency Communications Centers (ECC) in 13 countiessurrounding the Dallas/Fort Worth Metroplex.NCT9-1-1 supports these ECCs through maintaining and upgrading 9-1-1 equipment, providing up-to-date mapping information, training the 9-1-1 Telecommunicators, educating the public on the proper use of 9-1-1, and monitoring ECC functionality and compliances.NCT9-1-1 serves a population of 1.9 million and 10,800+ square miles.

Description of the Opportunity:

The purpose of this position is to design, document, implement, maintain, and support the growing 9-1-1 network infrastructure, including local area networks (LANs), wide area networks (WANs), Internet, Intranet, and other wired/wireless voice and data communication systems. This is accomplished by performing complex/detailed analysis on proposed and current network infrastructure; designing and implementing solutions; developing and documenting networking standards and procedures; maintaining network servers, routers, switches and firewalls; coordinating, overseeing, and assisting with the installation of network related hardware and software; providing network related user support; monitoring network performance; and evaluating, selecting, and implementing security tools. This position serves on a team responsible for designing and developing scalable, maintainable, highly available network architectures that meet the objectives and service level agreements (SLAs) of NCT9-1-1.

Job duties include, but are not limited to:

• Configure and install various network devices and services
• Perform network maintenance and system upgrades
• Monitor performance and ensure system availability and reliability
• Provide support and troubleshoot to resolve issues
• Install hardware
• Conduct major studies regarding system usage, make recommendations for improvements, and determine network system requirements
• Develop materials to support network enhancements
• Develop acceptance testing and implementation plans for various projects
• Develop technology roadmaps
• Analyze existing network and identify inefficiencies and possible solutions
• Evaluate, select and implement security tools
• Ensure compliance with national standards

Ideal candidates for this position will possess the following qualities/qualifications:

• A Bachelor's degree or higher with working knowledge of:
• Cisco IOS configuration; OSPF, BGP, EIGRP;
• Layer 2/3 switching
• Networking protocols and technologies, including TCP/IP, NetBIOS/WINS, SNMP, DNS, DHCP, SSL, VLAN, and VPN
• Network monitoring tools
• Excellent problem solving, debugging/troubleshooting skills
• WAN solutions: MPLS/VPLS, T1/E1, Broadband (cable, DSL), wireless (3G/4G), Microwave
• Network security concepts
• Firewalls, routers, switches and network appliances
• Over five years up to and including seven years of applicable experience

Required Education & Experience:

• Bachelor's degree required
• Minimum of 5 years of experience required
• Working knowledge of: *Cisco IOS configuration; OSPF, BGP, EIGRP; *Layer 2/3 switching *Networking protocols and technologies, including TCP/IP, NetBIOS/WINS, SNMP, DNS, DHCP, SSL, VLAN, and VPN *Network monitoring tools *Excellent problem solving, debugging/troubleshooting skills *WAN solutions: MPLS/VPLS, T1/E1, Broadband (cable, DSL), wireless (3G/4G), Microwave Network security concepts

FLSA: Exempt

Benefits:

Benefits:

• Flexible work schedules - Based on performance, job duties, and business requirements
• Health - We provide an outstanding package of health and life benefits for employees, with coverageavailable for their families. We offer medical, dental, and vision coverage, as well as basic and optional life, longterm disability, and flexiblespending accounts. Our Full-Time employee health coverage is paid for 100%.
• Retirement - Full Time employees participate in the (401a) Retirement Plan offered through MissionSquare bypayroll deduction with employer match at 12%.
• Work-Life Balance - At NCTCOG we want you to achieve a balance between your work and your home life. You'llreceive vacation days, holidays, and personal days to use as you choose.
• Professional Development - We view employees as our most valuable resource and promote the professionaldevelopment of each individual. At NCTCOG employees receive the support and resources to reach their fullpotential.
• Opportunitiesinclude tuition reimbursement, paid membership in professional organizations, and awide range of training opportunities.

Equal Employment Opportunity Employer:
NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws. Auxiliary aids and services are available upon request to individuals with disabilities.

Background Check & Drug Testing:
All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify:
The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.