The Quality Assurance (QA) Technician is responsible for performing a variety of routine laboratory operations in a quality assurance setting. Duties usually consist of making measurements, performing several routine quantitative and qualitative biological or chemical analytical tests according to standard procedures.
Essential Job Duties
- Monitors the production process and product by sensory, weight control, and analytical methods to maintain product consistency and comply with established specifications including color, moisture, pH, weight, size, etc.
- Evaluates all finished product in regards to moisture, ingredient content, breakage, color, package fill, raw and finished weights, seal integrity, code date legibility, and overall product quality.
- Accurately performs and documents all testing. Testing may include: Inspection and testing of incoming raw materials, in process products, finished goods, and products produced by outside suppliers. Utilizes testing equipment for validation and/ or calibration.
- Communicates all out-of-compliance situations and product standards to production employees and Production/QA Supervisors.
- Practices and adheres to safety and hygiene guidelines for safe house keeping and personal protection. Keeps all work areas clean, stores laboratory supplies in designated areas, keeps benches and aisles clear. Strictly adheres to safety procedures when handling chemicals for testing. Follows instructions for safe lifting.
- Executes the Food Safety Plan and Food Quality Plan included in the SQF Program at the front line level.
- Monitors the Food Safety Plan and Food Quality Plan effectiveness and conformance with SQF system requirements
- Identifies, investigates and/or determines whether out-of-compliance finished product should be placed on hold.
- Coordinates disposition and/or rework with leadership approval.
- Monitors raw materials storage area locations and complete shift tailings. Notifies appropriate personnel with any abnormal findings.
- Monitors metal detection validation & verification.
- Audits allergen maintenance repair sheets and operator forms.
- Conducts pre-op inspections of processing, packaging and mixing equipment after product changeovers and/or prior to weekly production start-up as a cross-functional team.
- Performs plant sanitation verifications to ensure allergen free and equipment is clean. If applicable may participate in Kleanz or respective program.
- Mandatory overtime is required.
- May perform other duties as required.
Statement of Coverage
QA Coordinator, Lead (Supervisor or Manager), or Qualified Backup.
Scope of Responsibility
Somewhat independent; work frequently done independently by following practices and procedures while occasionally having work checked.
Knowledge and Skill Requirements
- Attention to details.
- Ability to pass basic math skills test.
- Excellent written and verbal communication skills.
- Strong computer skills and have proficiency in word processing (Microsoft Word) and Excel.
- Problem solving skills along with the ability to influence other business units.
- Ability to use quality assessment tools which may include calipers and scales.
Education and Experience
High School Diploma or GED required; a minimum of 1 year of food manufacturing production/QA experience is preferred.
Minimal travel may be required.