Receptionist
Fayetteville, NC 
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Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties and responsibilities will be rated on the Annual Performance Review.

  • Answer telephone. Route calls to appropriate personnel or department. Answer questions about organization and provide general information. Receive voice mails and respond or forward accordingly.
  • Welcome on-site visitors to determine nature of business and announce visitors to appropriate personnel. Monitor visitor's access and issue badges when required.
  • Retrieve messages from voice mail and forward to appropriate personnel.
  • Receive, sort, and route mail, and maintain and route publications. May track postage and add postage each month according to site number. Date stamps the mail if required.
  • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Performs related duties and responsibilities as assigned/requested.

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Maintain and replenish office supplies and forms in copier room.
  • Prepare and mail resume receipt cards as resumes are faxed in.
  • Assist the Recruitment Team as appropriate with incoming resumes and applications.
  • Track postage and add postage each month according to site number.
  • As requested, order arrangements, fruit baskets, and sends cards for designated occasions.
  • Participate in all other training required by funding source(s) and/or the Corporation such as Human Rights training.

QUALIFICATIONS: EDUCATION, EXPERIENCE, & CERTIFICATIONS

  • High school diploma, GED, or equivalent knowledge required.
  • Two years' experience in an office environment required

SUPERVISION RECEIVED AND/OR RECEIVED

? Supervision: The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

SAFETY & HEALTH RESPONSIBILITIES

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

  • Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
  • Adhere to all corporate and local safety plans, policies, practices and standards.
  • Be aware of and follow all safety rules of your work site.
  • Report any unsafe conditions or accidents to your supervisor.
  • Practice standard precautions (formerly universal precautions) always.
  • Participate in mandatory or available safety training

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift or move office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link:

4 Easy Steps to Apply

Step 1:Apply online to an open position.

If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below.

Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact

Step 3: Submit Comprehensive Release form to a local ServiceSource contact

Step 4: Submit Documentation of Disability letter to a local ServiceSource contact

Program Outreach Specialists by Location

Aurora/Colorado Springs, Colorado

Alayne Kelly

(719) 510-2328

Fort Worth, Texas

ReCharde Johnson

(571) 455-8541

Newport News/Fort Eustis, Virginia

Brittany Fitzgerald

(757) 503-1222

Northern Virginia, Washington, DC, Maryland

(703) 970-3697

Northern Virginia/Quantico/Washington, DC - Food Services

Lisa Singleton

(571) 455-0195

St. Louis, Missouri

Stephanie Martin-Rose

(314) 202-9199

Boyers, Pennsylvania

Julie DeLuca or ReCharde Johnson

(571) 455-8541

North Carolina/Kentucky

Jennifer DeVlieger

(910) 826-4699 ext. 4699

Florida

Miranda Ray or Dianne Duncan

(727) 538-7370

DE, PA, MD and TX

Irma Lidaka

(302) 765-1259

NOTICE TO APPLICANTS

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please to view a list of Regional Office locations. Please ask to speak with Human Resources.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
High School or Equivalent
Required Experience
2+ years
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