Assistant Director, Financial Aid Counselor
Boone, NC 
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Posted 26 days ago
Job Description
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Position Title Assistant Director, Financial Aid Counselor
Working Location (City, State) Boone, NC
Faculty Rank No
Provide Rank N/A
Position Number 083741
Department Office of Student Financial Aid & University Scholarships - 240500
Description of University
Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Position Summary Information

Minimum Qualifications
  • A Bachelor's degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting.
  • Demonstrated experience with strong customer service skills, as well as excellent oral and written communication skills, are required.
License/Certification Required
N/A
Preferred Qualifications
  • Master's degree in a related field is preferred, as well as three years of general administrative experience involving public contact in a higher education setting.
  • Prefer at least one year of financial aid experience at the level of counselor or higher.
  • Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.
  • A highly organized individual who is able to multitask and who is detail oriented is extremely desirable.
  • Demonstrated knowledge and experience with best practices for serving diverse/underrepresented students.
Essential Duties and Responsibilities
The primary purpose of the Office of Student Financial Aid and University Scholarships is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs available to Appalachian students.

The Assistant Director, Financial Aid Counselor completes the primary responsibilities above by:
  • Advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid.
  • Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations; and performs other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
  • In carrying out the duties of this position, public speaking is often required in a variety of capacities.
  • This position may involve the supervision of permanent and/or temporary employees in one or more functional areas within the office.
  • An additional requirement of this position may be to review and enhance both written and visual forms of office communications.
Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours Monday-Friday, 8:00 am - 5:00 pm; some night and weekend work required.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Suggested Salary Range $40,000-$49,000
Physical Demands of Position
Typical physical demands of professional position within university office area.
Posting Details Information

Posting Date 01/23/2024
Closing Date
Open Until Filled Yes
Evaluation of Applications Begins 01/29/2024
Proposed Date of Hire 03/18/2024
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:

  • Cover Letter
  • Resume
  • List of three professional references with contact information
Search Chair Name Jonathan Clem
Search Chair Email clemje@appstate.edu
Quick Link
Posting Number 201501350P

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
Monday-Friday, 8:00 am - 5:00
Required Education
Bachelor's Degree
Required Experience
1+ years
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