The Millennium Group

Work Intake Associate -Sunday 7:00AM to 4:00PM Monday -Thursday (10AM-7pm) Job at The Millennium Group in Charlotte, NC


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Position:
Work Intake Associate -Sunday 7:00AM to 4:00PM Monday -Thursday (10AM-7pm)
Job Location(s):
Charlotte, NC
Start Date:
As soon as possible
 
Employment Term:
Regular
Employment Type:
Full Time
Starting Salary Range:
16.00-18.00 per hour $18.00
 
Required Education:
High School or Equivalent
Required Experience:
Open
Required Security Clearance:
None
Related Categories:
Admin - Receptionist/Clerical

Position Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.


Responsibilities:

  • Open mail using both electronic and manual opening devices
  • Identify the contents of each envelope as either processable or not processable
  • Prepare processable documents for scanning
  • Put document pages in the correct order
  • Insert admin sheets as needed
  • Identify if documents are originals or copies
  • Fill out a batch cover sheet
  • Scan documents into the company's workflow system using a desktop scanner
  • Ensure that the electronic images are clear and that all pages were captured
  • Release the document into the workflow system
  • Store documents in batch boxes by date and batch number
  • Audit batch boxes for errors before securing destruction
  • Prepare electronic documents for downstream processing
  • Compare electronic image to extracted data
  • Correct, add, or delete data as needed
  • Identify and assign the correct work processing ID
  • Release the document for downstream processing
  • Research
  • Locate customer accounts and contracts, in multiple systems, using the personal identifiers supplied by the customer.
  • Read notes on accounts and contracts to determine where a document needs to be routed



Qualifications:

  • High School diploma or equivalent
  • Must be able to pass background check, fingerprint check and credit check
  • Must be fully proficient in using the following Microsoft tools: Outlook, Word, Excel - data entry
  • Must be able to use multiple screens to navigate multiple systems/windows concurrently
  • Must be able to type 55WPM
  • Prior experience in document processing, data entry or administrative services is a plus
  • Good written and verbal communication skills
  • Comfortable working in a fast-paced environment
    Comfortable working under a deadline
  • Strong attention to details
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