Reviews performance reports daily to ensure efficient and effective case management Oversees administration of the IVR application, call routing, monitoring, reporting, and administration Leverages workforce analytics using current IVR reports to ensure staff levels meet customer demand Utilizes IVR reports to control daily operations and to identify service level trends

Customer Inventory Support Specialist LOCATION Charlotte, NC, US, 28208 REQ ID 46617 If you are a current employee click here to apply. SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and

We are searching for a polite, professional Customer Care Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Care Call Center Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to c

Develop and maintain system rules for the Radio Online application, aligning with Motorola Solutions, Inc.'s product and system guidelines. Conduct comprehensive integration and system testing in a cloud environment. Collaborate closely with software developers to refine and advance Radio Online. Provide timely support to users, addressing inquiries and resolving issues.

Sr. Director Cloud Security Engineering 49017BR USA Morrisville North Carolina, USA Oregon Hillsboro, USA Texas Austin Job Description and Requirements The Synopsys Cybersecurity Architecture and Engineering team is growing and seeking a Senior Director, Cloud Security Engineering to head our Cloud Security and DevSecOps Programs. This critical role will be responsible fo

Develop and implement comprehensive endpoint deployment strategies, including Autopilot provisioning, Azure Virtual Desktop imaging, and software distribution, to streamline and automate the onboarding process. Design endpoint configuration management solutions using Microsoft Intune configuration profiles, Group Policy Objects, and Powershell scripts. Manage configuratio

Provides level one technical support in a Technical Assistance Center environment. Consults with field service engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; following up with local service personnel to ensure problem resolution and c

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real world engineering simulation projects and integration of Ansys software in their design workflows, and grow Ansys' business. You will use engineering knowledge to provide technical post sales support, find solutions to a wide variety of technical challenges and channel custom

Analyze, design, develop, and implement integration solutions to connect diverse software systems, from Level 1 through Level 4. Collaborate with business stakeholders to understand integration needs and gather detailed requirements, ensuring alignment with organizational goals. Create and maintain APIs to facilitate data exchange between systems, enabling real time commu

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Ra

Industry related experience as a Senior Network Engineer or Network Administrator. Solid background in network administration and architecture. In depth understanding of communication protocols (mainly TCP/IP), web traffic encryption/decryption, PKI and certificates. Familiarity with network access control model and network security. Experience with network diagnostic, mo

NetApp Business Systems Analysts work as part of a team that supports and enhances NetApp's world wide business processes and systems. You will utilize your strong technical competencies and functional ServiceNow platform expertise to identify, evaluate and develop systems and procedures that meet business user requirements. To do this successfully you will work closely w

Status Category Full Time Exempt/Non Exempt Exempt Scheduled Hours Per Week 40 Job Code AV213 CBIZ ARC Consulting, LLC ("CBIZ ARC"), a division of CBIZ, is currently hiring for a NetSuite Manager within the System, Process & People (NetSuite Consulting) group. CBIZ ARC assists high growth companies complex technical accounting and accounting system architecture and system

Provide high level technical expertise, leadership, and direction through training, troubleshooting, and project management to internal and external customers for the diagnostic test systems marketed by bioMerieux. Items under the IT & Data Solutions umbrella include but are not limited to LIS interfaces, networking, middleware solutions, middleware connected systems, Tor

Support daily work intake, workflow, and processes supporting paralegals and project assistant teams (20%) Develop and maintain institutional knowledge of Case Management Facility programs and operating systems (15%). (15%). Facilitate technical and process management integration strategies across Case Management Facility and Medical and Scientific Solutions Teams (15%).