Reviews performance reports daily to ensure efficient and effective case management Oversees administration of the IVR application, call routing, monitoring, reporting, and administration Leverages workforce analytics using current IVR reports to ensure staff levels meet customer demand Utilizes IVR reports to control daily operations and to identify service level trends

We are searching for a polite, professional Customer Care Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Care Call Center Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to c

Why N able IT doesn't get better than this! N able isn't just another software company we're going places, and we'd love for you to be a part of that journey. With N ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model bas

As part of In Situ's Process Business, the ChemScan brand is a leader in the on line analysis of water chemistry for the past 20 years. This position reports to the Support and Service Manager located in our Waukesha, Wisconsin office. Initial training will be provided at one or more of the In Situ Facilities, followed by joint customer site visits with other technical ex

Perform equipment and cabling installation and removal inside multiple data center sites. Hardware– HPE/DELL/CISCO & Cabling installation – Copper CAT6/Fiber Optic – Single Mode/Multi Mode. Adhere to safety standards outlined while performing work within enterprise data center locations. Adhere to established cabling/labeling standards. Work closely with

Develop and implement comprehensive endpoint deployment strategies, including Autopilot provisioning, Azure Virtual Desktop imaging, and software distribution, to streamline and automate the onboarding process. Design endpoint configuration management solutions using Microsoft Intune configuration profiles, Group Policy Objects, and Powershell scripts. Manage configuratio

Provides level one technical support in a Technical Assistance Center environment. Consults with field service engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; following up with local service personnel to ensure problem resolution and c

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real world engineering simulation projects and integration of Ansys software in their design workflows, and grow Ansys' business. You will use engineering knowledge to provide technical post sales support, find solutions to a wide variety of technical challenges and channel custom

Job Title Senior Engineer (Cloud Big Data / Scala / Spark) Corporate Title Assistant Vice President Location Cary, NC Who we are In short an essential part of Deutsche Bank's technology solution, developing applications for key business areas. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands on engineering

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

Leads Customer Connections Hub (CCH) evaluation and optimization of business processes and technologies to achieve revenue and gross profit objectives. Works closely with stakeholders at all levels to identify and prioritize process improvements, automation opportunities and technology enhancements. Partners with Sr. Director of Operations and the Business System Managers

Status Category Full Time Exempt/Non Exempt Exempt Scheduled Hours Per Week 40 Job Code AV213 CBIZ ARC Consulting, LLC ("CBIZ ARC"), a division of CBIZ, is currently hiring for a NetSuite Manager within the System, Process & People (NetSuite Consulting) group. CBIZ ARC assists high growth companies complex technical accounting and accounting system architecture and system

Are you looking for a high energy, strategic, and fast paced position as a IT User Coordinator? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevat

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Analyst of HRIT at