This individual will develop long-term partnerships with our customers to build solutions within an assigned territory while promoting all aspects of RDO Water in a professional manner.
Specific Duties Include
* Use company-provided systems/tools to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
* Maintain a manageable customer list, while focusing on selling the entire store (i.e., parts, service, and rental).
* Effectively understand and use manufacturer's programs and resources to attain acceptable market share levels.
* Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
* Coordinate and/or conduct field presentations at customer work site.
* Work in conjunction with the General Manager/Division Manager and other departments, responsible for follow-up and expediting orders.
* Accountable for timely follow up on each sale to ensure customer satisfaction.
* Have good communication with customers, management, and team members.
* Coordinate and/or communicate with customers and applicable departments to ensure
timely delivery.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of RDO Water.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements
* Prior sales experience and/or training
* Strong communication and interpersonal skills
* Excellent customer service skills
* Excellent computer skills
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.