Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Product Manager on our Logistics & Material Handling (LMH) team in the Baltimore, MD office.

The LMH team specializes in both turnkey material handling solutions and material handling products. Intralox works closely with our customers determining their needs and then designing, engineering, manufacturing, installing, commissioning, training and supporting conveyance and sortation solutions.

In short, the product manager has business ownership for his/her assigned products. The product manager must work very closely with the technical product owner(s) to make decisions for the products across their lifecycle that align with the overall goals of the organization. The product manager is a key link between sales, R&D and operations. The product manager is responsible for ensuring our current product offerings are competitive, profitable and have all the necessary elements for the organization to support our install base. The product manager is also responsible to define strategic direction with sales and R&D to create our next generation of solutions. The ideal candidate has a proven track record in product management in a B2B environment and comes with a technical background.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 45 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

Responsibility

• Product business owner
  • This includes an understanding of the required function, market trends, competitor landscape, product design, cost structure, and production methods.
  • Track product profitability. Recommended adjustments to pricing.
  • Ensure the right level of configurability is available with a process for further customization only when required at the right price.
  • Manage product lifecycle from release through obsolesce.
• Strategic Planning
  • Establish and maintain overall product roadmap for the assigned product portfolio - covering new offerings and improvements to existing offerings.
  • Work with sales to identify opportunities to sell existing products in new markets. Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy.
  • Ensure product roadmap aligns with platform/business priorities.
  • Proactively seek market research and customer feedback to identify trends to improve existing products and production methods.
  • Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.
  • Frame and facilitate business decisions on model releases and configurability.
  • Recommend improved market positioning strategies.
• Development
  • Work closely with engineering on the roadmap plans and development / commercialization execution.
  • Facilitate business/commercial decisions throughout the duration of a new development project.
  • Define project requirements for R&D; including functionality, cost and schedule targets.
• Project execution & operations
  • Evaluate custom product & design requests from a business and strategic perspective.
  • Ensure pre-sale commercial teams have tools in place to support the product.
  • Ensure department processes accommodate the needs of the product for flawless execution.
  • Ensure all departments that touch the product are aligned on the strategy and how our products are ultimately delivered, implemented and supported.
• Launch
  • Develop and execute market launch plans.
  • Ensure supporting material exists for the organization to support the product throughout an entire lifecycle - from promotion, application engineering, production, installation and aftermarket support.
  • Ensure the product technical owner has assembled any required supporting tools and documentation.
  • Assist in defining and creating any marketing generated sales support collateral.
• Aftermarket Support
  • Coordinate with the equipment aftersales team to ensure any product class issues are identified.
  • Represent the organization in customer discussions for significant class issues with key customers.
  • Asses the business case to develop solutions to common problems in the install base.
  • Develop strategic plans for upgrades and retro-fit options.
  • Assist with aftermarket service developments when they are specific to your product.

Requirements

* Four year degree in Engineering or equivalent work experience

* 5+ years in Product Management, preferably B2B

* Experience with automation preferred

* Experience working cross functionally, across departments and time zones

* Excellent communication

* Able to travel (up to 25%), work weekends, holidays and overtime when required.

* Position is located at Intralox offices in Hannover, MD