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Design Program Manager Intern - Community Engagement
Washington, DC
Job/Internship Description
Job DescriptionWho we're looking forZendesk is a design-centric company. Our look, feel, and voice are an integral part of our brand and the products we make. At the center of all this is Zendesk Design: a diverse group of designers, writers, photographers, producers, film makers, musicians, and strategists who are obsessed with making something great.Zendesk is looking for a Design Program Management Intern for this fall to help support global programs which enrich the external design community, attract designers to our team and products, and support our team with their professional development goals.Through partnering with our Product Design, Brand, and Design Operations teams, you will help us share our team's stories, engage with the broader design community, and attract top talent through content, events, and sponsorships.What you'll be doingDrive content strategy and curation of the Zendesk Creative team's social media accountsDesign a streamlined process for our external community newsletterSupport with execution of external Design Community events and sponsorshipsAudit community trends to inform programming for our global communitiesAttend design events and stay on top of key themes in the industryWork closely with our Design Program Management team to further grow and optimize our extraordinary team of designersWhat you bring to the roleA portfolio showcasing your experience and passion for design community (Ex: Creating and running a newsletter, producing design community events, writing design related content, creating design content for social media, etc)Currently or recently enrolled in a design, research, writing, or program management related program OR is recently transitioning into a career in designGood understanding of design and current topics of interest within the external design community.Ability to lead strategic and operational initiatives.Excellent organization, coordination, and communication skills.Curiosity and ability to learnStrong attention to detail - you sweat the details.Experience with the Adobe Creative Suite, Sketch, and Figma are a plusAuthorized to work in the United StatesPlease submit a link to your portfolio or work samples with your applicationAbout Zendesk - Champions of Customer ServiceZendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more atbelieve in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.
Position Summary
Company
Zendesk
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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