PURPOSE:

The purpose of the position is:

* Manage live operations to meet operational needs & partner with IT and Technical department in fine-tuning automated equipment settings

* Provide decision making to ensure flawless container flows between vessel, yard and gate and ensure proper management of systems.

* Provide direction to union labor Leads through daily work instructions, including dispatching as well as improving processes to minimize exceptions.

PRINCIPAL ACCOUNTABILITIES:

* Lead and manage live vessel, yard, and gate operations to ensure smooth execution to meet operational targets.

* Ensure execution of the work instructions in the system by union labor with no stoppages and provide decision making

* Proactively manage the efficient deployment of terminal CHE.

* Managing all the stops related to the SC's, TEL's and STS to ensure systems return to OPS as soon as possible.

* Proactively coordinate with Process Control Manager to actively manage operations and avoid stoppages by being ahead of the overall operational plan.

* Be standardization drive agent to ensure work consistency across all tasks and shifts following APM Terminals WoW.

* Proactively avoid operational wastes by performing checks on the plans and advise next course of action throughout the course of the shift.

* First line of support for all other functions in case of exceptions during operational execution.

* Liaison between Operations and Customer Service, Strategy, and other departments.

* Perform root cause analysis on operational failures including systems and take ownership of the follow up process through resolution while also identifying successes and revising processes for continuous improvement.

* Lead internal controls walkthroughs/design assessment operation projects to identify and assess changes to the control environments. Advise leaders and process owners to ensure operational risk are adequately mitigated.

* Define and identify operational control gaps and provide recommendations (remediation / mitigation) for control process improvements.

* Mapping, overseeing and reporting operational workflow by analyzing costs, productivity, and risks on a weekly & monthly basis.

* Develop and execute technical strategies, goals, objectives and implement key departmental policies and procedures.

* Forecast modernized equipment tooling demands and identify and propose prioritized focus operational areas to minimize system downtime and increase operation targets

* Collaborate with other functions on terminal for diligent resolution of exceptions and process improvements

* Be actively involved in continuous improvement projects to support the achievement of targeted volume and productivity levels Classification:

* Develop effective ways to communicate and lead union labor staff through one-on-ones and frequent team meetings to ensure terminal alignment on operational initiatives and to achieve operation goals.

* Perform other duties as required.

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

* Education - Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years

* Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution

* Agility - Ability to modify important changes rapidly

* Collaboration - Ability to exchange and adapt skills when working together across boundaries

* Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.

GENERAL ACCOUNTABILITIES:

* Implement and promote safety procedures and incentives that will produce zero lost time accidents.

* Responsible to maintain a clean and safe working environment.

* Promote good working relationships between internal and external stakeholders, including other terminal departments, union labor officials, and transient workforce.

* Performs other position related duties as specified by management.

Pay Transparency Notice:

https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.