Charlotte Showroom Manager
Charlotte, NC 
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Posted 10 days ago
Job Description

**This role is fully onsite in our Charlotte, North Carolina showroom.

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

The Columbia Sales team partners withexternal partners(from wholesale key accounts to independent boutiques)and internal teams including Merchandising, Marketing,and Design to understandthe needs of consumers and the realities of the marketplace, as well as how our product best fitsin to that equation. The Sales team's business savviness andsales strategyexpertise lends itself to strongpartnershipsandsolid results.

The Showroom Manager is responsible for driving excellence of showroom presentation and facility management. As the showroom manager you will maintain a high level of customer service through the support of respective Key Account Executives/Regional Sales Manager, sales team, and our wholesale customers. Primary duties include managing daily operations of field sales showroom, sample management, supporting sales teams, assisting with customer presentations, and interacting with Columbia Headquarters staff to represent the interests of the region's retail customers.

HOWYOU'LLMAKE A DIFFERENCE

  • Manage all aspects of showroom operations including initiatives, policies, and procedures

  • Support seasonal sell in, including sample processing and management, merchandising showroom, support of customer product presentations and meetings

  • Daily UPS/Fed Ex shipping and receiving

  • Organize and maintain selling materials and sales tools (print books, swatches, etc.)

  • Maintain and manage office supplies

  • Maintain and manage Food/Beverage and catering for meetings

  • Ongoing showroom maintenance

YOU ARE

  • Calm and Organized with a strong attention to detail

  • Creative Problem Solver, you love to look at all sides of a challenge to determine the best course of action

  • Customer Centric, you understand the voice and needs of the customer

  • Flexible and adaptable you are able to manage competing priorities with ease

  • Relationship builder who thrives in a collaborative and consensus-orientated team environment

YOU HAVE

  • Bachelor's Degree in Business, Communications, or similar field preferred; or other relevant combination of training and experience is required

  • 3+ years' experience in a business environment preferably in facility management, operations, customer support, or customer service in the apparel industry. Outdoor, sports, or apparel industry experience a plus.

  • Strong Project Management skills (highly organized, excellent attention to detail, ability to multi-task and prioritize)

  • Strong spreadsheet and Microsoft office experience

  • Demonstrated understanding of business process development and improvement

  • Physical ability to use telephone, computer hardware/software including keyboard, type, sit and stand for extended periods of time, and lift/carry up to 35 pounds

#LI-AD1

#LI-Onsite

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, ID theft, and legal services). We have extensive wellness benefits and employee discounts available.
At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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