The Brody School of Medicine Office of Student Success and Wellness (OSSaW) provides support for the rigorous academic requirements of graduate school and medical school but, more importantly, for the "whole" Brody learner. Our mission is to deliver personalized, proactive, and holistic support that empowers and inspires each learner to reach academic, personal, and professional goals and to flourish at Brody and beyond.

Brody School of Medicine's Office of Student Success and Wellness is seeking a full-time Director of Student Success. Duties of the position will include the following:

Leadership and Management Duties = 60%

Perform administrative and management functions involving independent exercise of judgment and discretion, serve as the unit's primary 'problem-solver.'

Provide leadership and operational support to team members to create and implement strategies designed to meet unit, divisional and institutional goals.

Establish and monitor processes, procedures and activities for unit operations as well as research, analyze, and implement best practices for operations.

Supervise and manage administrative staff who are responsible for the day-to-day management or coordination of budgets, programs or other administrative support functions.

Supervise and manage student workers, part-time workers, and temporary workers.

Oversee planning and provide oversight for onboarding procedures for new team members

Policy and Program Management/Development = 30%

Provide back up assistance in the management and administration of academic support programs, projects and initiatives. This may involves assisting in the management and administration of events from initial concept, soliciting speakers and participants, program creation or registration, promotional material, recruitment of participants, and post-event assessment. This may also include identifying content and delivering information for programs.

Track and analyze program data to identify trends for academic support programs and initiatives and generate periodic reports for stakeholder groups.

Monitor and evaluate program effectiveness.

Oversee development and maintenance of office web pages, informational materials, and other forms of office media/marketing related to program outreach and communications.

Develop proposals and reports for policy, programs, and other initiatives that align with unit, division, and institutional goals.

Serve on relevant committees to advance office, division, and institutional goals.

Additional Duties = 10 %

Other duties and special assignments as outlined by the Assistant Dean of Student Development and Academic Counseling

Anticipated start date - 12/1/23

Contingent upon availability of funds

A Master's Degree in Administration, Education, Leadership, Management or relevant field and 5 years of relevant experience including 1 year of supervisory experience.

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-Experience with program support of graduate students or students in professional schools.

-Self-motivated with strong written, oral communication, leadership and problem solving skills.

-Skills in overseeing and managing programming.

-Ability to prioritize multiple tasks and produce high quality and professional work products.

-Ability to handle spontaneous work demands while undertaking projects that require advanced planning and the ability to work at a fast pace. Ability to work effectively with a diverse group of students, faculty, staff, stakeholders and team members in a way that motivates and fosters teamwork, collaboration, mutual respect and inclusion.

-Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options, and implement approved solution(s) in support of unit, divisional or institutional goals

-Considerable knowledge of appropriate procedures for recruiting, developing, and retaining team talent as well as applying supervisory practices and skill in supervising others.

-Exceptional computer, organizational, data entry and project management skills, including demonstrated skills in Microsoft software: Word, Excel, PowerPoint, and Outlook as well as survey software such as Qualtrics and REDCap are a plus.

Applicants must be currently authorized to work in the United States on a full-time basis. At the time of employment two to three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected for an interview, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.