Posting Number | PG193300EP |
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Internal Recruitment | No |
Working Title | Salesforce Application Administrator |
Anticipated Hiring Range | Commensurate with Education and Experience |
Work Schedule | Monday-Friday; 8:00am - 5:00pm and other hours as needed to fulfill the duties of this position; flexible work arrangements available |
Job Location | Raleigh, NC |
Department | Advancement Services |
About the Department |
North Carolina State University was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today NC State is the largest university in North Carolina, with more than 37,000 high-performing students, 9,000 preeminent faculty and staff and 260,000 alumni. NC State is a research-extensive university known for its leadership in science, technology, engineering and mathematics. We're also at the forefront of teaching and research in agriculture, business, design, education, humanities and social sciences, natural resources, textiles and veterinary medicine. NC State is consistently named as one of the best values in higher education, and many of our programs are ranked at the top of their respective disciplines. We take a great deal of pride in our collaborative, supportive and collegial team culture. All staff are provided opportunities for training and professional development, with an eye to personalized career growth. The mission of University Advancement is to secure support for NC State University in terms of dollars, service, and engagement by delivering an integrated program of development, alumni relations, communications and marketing, and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders, and partners that will ensure increased support to NC State in the future.
Advancement Services provides timely, accurate and actionable resources to enhance fundraising and engagement activities at NC State University. We achieve this through effective business intelligence and reporting, compelling donor research and analysis, innovative technology, quality donor and alumni information, and superior customer service, all while applying ethical gift and data management practices. Advancement Services supports the operations of Alumni Engagement and Annual Giving, University Development and University Communications as well as college and unit advancement offices. The unit oversees the University's alumni & donor database (Ellucian's Advance Web solution), analytics and reporting systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, manages donor prospect tracking systems, and plans & manages gift agreements & endowment reports. |
Essential Job Duties | North Carolina State University's Advancement Services is seeking an experienced Salesforce Application Administrator. This position is part of the Application Services team within Advancement Information & Technology and reports to the Director of Application Services. The Salesforce Application Administrator will be responsible for maintaining the integrity, configuration, and support of our new constituent relationship management solution - Salesforce Sales Cloud with UC Innovation's Ascend advancement managed package planned to launch in Fall 2024. This position will serve as the lead Salesforce Administrator while working with a team of application developers (BTA Analysts and Specialists) performing: business process analysis; change request evaluation; functional and technical specification development; coding; system integration, unit and system test development and execution; code migration; production support; & system maintenance.
Core Responsibilities:
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Other Responsibilities |
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Minimum Education and Experience |
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Other Required Qualifications |
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Preferred Qualifications |
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Required License(s) or Certification(s) | n/a |
Valid NC Driver's License required | No |
Commercial Driver's License required | No |
Job Open Date | 03/27/2024 |
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Anticipated Close Date | Open until filled |
Special Instructions to Applicants | Please submit a resume, cover letter, and contact information for at least 3 professional references. |
Position Number | 00104612 |
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Position Type | EHRA Non-Faculty |
Full Time Equivalent (FTE) (1.0 = 40 hours/week) | 1.00 |
Appointment | 12 Month Recurring |
Mandatory Designation - Adverse Weather | Non Mandatory - Adverse Weather |
Mandatory Designation - Emergency Events | Non Mandatory - Emergency Event |
Department ID | 085001 - Advancement Services |
AA/EEO | NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |