Bachelor's degree; or an equivalent combination of training and experience. Experience using Microsoft Office and university wide systems preferred.

The primary purpose of the Administrative Support Associate is to provide overall administrative support in the Office of Alumni Relations and the Associate Vice Chancellor for Alumni Relations.

The Office of Alumni Relations provides strategic leadership for alumni programs, volunteers and committees which complement and support the mission of the university and the Division of University Advancement.

Must demonstrate ability to understand and convey information and ideas to individuals or groups in a courteous, efficient and professional manner. Responds to inquiries that deviate from standard operating procedures by determining and consulting appropriate resources to provide quality customer service. Monitor and route departmental emails and voicemails appropriately. Schedules and coordinates appointments, meetings and events (internally and externally).

Ability to facilitate the flow of work, facilitate or direct the office support activities and coordinate work with staff; ability to maintain internal and external contacts for work coordination.
This multi-task positions is responsible for general office support and clerical duties including ordering supplies, faxes, completing copies, making reservations, creating forms, memos and presentations, preparing purchase order and check requests, credit card payments, gifts and other duties. In addition, assisting with the development of office guidelines and procedures including creating forms, manuals and other supporting documents. Coordinating staff meetings by securing and distributing agenda and action items. Schedules and coordinates appointments, meetings and events (internally and externally).

Ability to demonstrate an understanding and awareness of alumni relations operations, purpose, policies, and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret program information to internal and external constituents. Understands the roles within the division in order to route information to the appropriate individual. Serves as a liaison with other units, department and colleges at NC A&T and the UNC System.

Ability to utilize office equipment and other relevant technology (software and systems, such as Microsoft Office, Aggie Mart, Banner, Chrome River and Office Depot Online ordering) to meet work needs.

Manage the unit's operations and event budget, maintaining accurate balances and advise the department head on fiscal matters related to funding availability for office operations event planning.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.