Program Specialist - Job at Appalachian State University in Boone, NC

Program Specialist

Boone, NC

Posted 5 days ago

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Job Description

Position Summary Information

Classification Title	University Program Specialist
Working Title	Program Specialist
Working Location (City, State)	Boone, NC
Job Category	2
Position Number	090961
Department	Donor Engagement & University Events - 540800
Description of University	Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications	Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions	The Office of Donor Engagement and University Events is a comprehensive event and donor engagement function reporting to the Office of the Chancellor. The primary purpose of the organizational unit is to provide management of key Chancellor events, university events, donor events and donor engagement opportunities. It also oversees the Grandview Ballroom event space, Grandview Catering, and Mountaineer A/V services. This unit also manages the scheduling of all non-academic spaces and events through the University Scheduling and Events Office. In addition to donor events, it supports University Advancement in developing and maintaining engagement strategies to enhance fundraising efforts. This position provides support to the Office of Donor Engagement and University Events by creating and sending event communications, and managing data related to Chancellor events, Provost events, university commencement, donor events, and select campus events. This position may act as first level of contact for guest inquiries via email, phone and occasionally in person. Performs internal management duties including credit card reconciliation, inventory and purchasing and on site event support as needed. Job Responsibilities and Expectations of the Program Specialist include: Strong work ethic Excellent verbal and written communication skills are required to interact effectively with donors, volunteers, campus service units, development staff and other constituents Experience with creating and managing spreadsheets, marketing materials, basic graphic design skills, and a practical understanding of technology Data base knowledge and ability to complete budget processes meeting deadlines and with attention to detail Proven experience with editing and proofreading correspondence and departmental materials Ability to work outside normal business hours including occasional nights and weekends and occasional travel Demonstrated ability to work quickly and multi-task with excellent attention to detail The ability to keep information in confidence is vital A valid driver's license and the ability to run errands or transport event supplies is required Ability to lift up to 25 pounds
Knowledge, Skills, & Abilities Required for this Position	Excellent verbal and written communication skills required to interact effectively with donors, volunteers, campus service units, development staff and other constituents. Experience creating and managing spreadsheets, basic design of digital and printed communications. Data base knowledge and ability to complete budget processes meeting deadlines, and with attention to detail. Proven experience effectively editing and proofreading correspondence and departmental materials. Ability to work outside normal business hours for occasional nights, weekends and travel. Demonstrated ability to work quickly and multi-task with excellent attention to detail. Ability to keep information in confidence is vital. A valid driver's license and the ability to run errands or transport event supplies is required. Ability to lift up to 25 pounds.
Preferred Qualifications	Bachelor's degree from an appropriately accredited institution plus one year of experience or Associate degree and 3 years of experience. Proficiency using Microsoft Office and Google App Knowledge of Banner Experience and accuracy in creating lists, signage, name tags and other event support materials Excellent organization skills and a high level of integrity Ability to represent the university professionally
Type of Position	Permanent Full-Time
Staff/Non-Faculty	Staff/Non-Faculty
Appointment Type	1.0
Work Schedule/Hours	Mon-Fri, 8am-5pm. Night and weekend hours are occasionally required for special events on the Boone and Hickory campuses.
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Physical Demands of Position	The range of physical demands for this position is broad. The position requires desk work primarily, but also the ability to spend time on feet and includes light to medium lifting for event and and daily office duties.
Overall Competency Level	Journey
Salary Grade Equivalency	GN11
Salary Range
Anticipated Hiring Range	$43,647-55,000
Required Functional Competencies to Successfully Perform Job Duties.	Communication & Marketing: This position proofreads, edits, assists in the creation of, and disseminates information associated with special events and departmental materials; maintains databases and confidential donor records, coordinates donor and VIP invitation mailings, report requests, event follow-up communications and data management as needed. Excellent attention to detail to communicate written information professionally to executive-level staff, donors, vendors, and other constituents as necessary. Ability to implement division strategies for increased efficiency Program/Project Administration: Reconcile both State and Foundation credit cards Complete travel authorizations Assist in maintaining inventory of office and event materials and place orders as needed Print event materials Demonstrated skills in effective communication; including verbal, interpersonal, and written Knowledge of general professional office procedures, methods and practices Information Analysis/Decision Making: Expertise in computer programs and systems including Microsoft Office and Google Suite to quickly address and meet business needs. Experience with Banner is a bonus. Research and offer input on new technology options for the division. Ability to develop initiatives to meet program/project needs and objectives Provides recommendations for solutions and autonomously provides resolution when able Ability to resolve problems or compliance issues, based on delegated authority. This position requires excellent attention to detail to communicate written information professionally to executive-level staff, donors, vendors, and other constituents as necessary. This position also will manage budgets where accuracy and vigilance are necessary to perform the job.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date	05/08/2024
Closing Date	05/19/2024
Competency Level Statement	Management will only consider applicants who meet the required competencies.
Special Instructions to Applicants	Please attach required documents: Cover Letter Resume List a minimum of 3 professional references on the application
Search Chair Name	Andrea Elaver
Search Chair Email	elaverar@appstate.edu
Applicant Pool Preference	External (Post on the Web)
Posting Number	201502608P
Quick Link	https://appstate.peopleadmin.com/postings/45939

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Job Summary

Company

Appalachian State University

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Hours per Week

Work Hours (i.e. shift)

Mon-Fri, 8am-5pm. Night and we

Salary and Benefits

$43,647-55,000

Required Education

Bachelor's Degree

Required Experience

1+ years