Reviews performance reports daily to ensure efficient and effective case management Oversees administration of the IVR application, call routing, monitoring, reporting, and administration Leverages workforce analytics using current IVR reports to ensure staff levels meet customer demand Utilizes IVR reports to control daily operations and to identify service level trends

Leads Systems Engineering projects for customers in the region SCADA Systems, PLC Programming, AutoCAD Electrical, Industrial Networking, Systems Calibration as needed to resolve customers' problems and or integrate control functionality. Project Management, testing, and system problem solving of Instrumentation and control systems at customers site that involve calibrati

Directly support Service Headquarters office administrative activities to include & budget tracking and adherence. Assist in completing travel reservations as needed. Accumulate and sort data to produce reports for analysis in support of our business operations and other employee communications. Provide back up support for key administrative roles for Service business Res

General information Name IFS Operations Firm Support Specialist Posting Title Firm Support Specialist Ref # 2232514 Date Published Tuesday, May 14, 2024 City Greenville State North Carolina Country United States Job Category Internal Firm Services Office Eastern NC (Forvis) Advertised Location US NC Greenville Working time Full Time Description & Requirements The Firm Sup

Under the direction of the Manager, Information Security Compliance, the IAM Analyst II drives Identity and Access Management efforts, partnering with IT and business teams to ensure that user access is managed in a secure, compliant, and efficient manner for the organization. This position impacts James River's cybersecurity posture, IT operations and business processes.

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting opera

& Assignments Metrology Customer Support Specialist I Ensures accurate and timely documentation and data entry. Completes weekly timesheets accurately and on time. Provides pickup and delivery services to local clients. Provides pickup and delivery services for local 3rd party suppliers. Provides administrative support relative to 3rd Party calibration, shipping, schedulin

IXL Learning, a leading EdTech company with software products used by 15 million students worldwide, is seeking a driven, customer focused, and analytical individual to join our Teachers Pay Teachers customer support team. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our products. #LI DE1 In this role, y

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

Client United States Coast Guard Requirements Certification IAT level I OR II. Must possess CompTIA IAT level I or level II or equivalent Has Experience as a Red Hat Linux Administrator. Two (2) years of System administrator experience in current operating systems (Linux & Windows). About Us CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Lee

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp

of Position Responsibilities Responsible for providing excellent customer service including resolving technology issues in a timely manner, consulting with customers to determine their technology needs, and designing solutions that meet those needs. Responsible for managing software and hardware inventories, installations, processing equipment for surplus, and loaner equip

Review, audit, and monitor security compliance programs against security policies, standards, and frameworks such as SOC2, ISO 27000, NIST CSF, PCI DSS, etc. Support developing remediation plans for issues and risks, coordinate activities with owners, and track remediation to completion. Conduct periodic information security risk assessments. Aid in documenting and mainta

Maintain and track the School of Filmmaking's inventory of production equipment. Oversee and manage department's budget in compliance with the School of Filmmaking's purchasing policies and procedures. Establish and maintain relationships with vendors, rental houses and service centers to purchase, rent and/or repair production equipment to support the School of Filmmakin

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; developing solutions t