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Job Title: Import Coordinator
Job Location: Moline, IL
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Key Responsibilities:
- Effectively support data gathering efforts required for the miscellaneous compliance projects. Utilize access rights to the major DGF Customer proprietary system in order to research product parts information. Interact with Business Unit representatives as necessary to get product details.
- Achieve a basic level of knowledge on principals of HTS classification by participating in a DHL Basic Classification Training curriculum conducted by DHL's Import Compliance team.
- Perform responsibilities as a DHL service agent for U.S. Import Compliance email box (aka "the Box")
- Review incoming email queries, use effective pathways to help resolve issues that are stalling entry submissions, route BOX messages that have a greater level complexity to the appropriate Deere and/or DHL compliance professionals for resolution
- Screen box entries to identify teaching opportunities for the entry teams to increase their knowledge of historical processes and resources that will expedite file entries
- Manage updates to the parts catalog as needed, and ensure transmission of data to DHL system (parts database)
- Analyze and action DHL exception report to identify repeat offenders for missing/incomplete information
- Communicate with Business Unit representatives to offer specific instruction on data element requirements for imports so DHL can submit a timely and compliant entry to USCBP.
- Provide support and guidance for other US classification issues and projects as they arise including support for 3rd Party classification provider
- Support U.S. Import Compliance on Free Trade Agreements and other Duty Reduction programs
- Support the US Assist entry reporting process
- Conduct US Entry Audits prior to Entry Summary for HTS, Unit Code, MID, Country of Origin, and value anomalies
- Participate and contribute ideas and information on bi-weekly internal Tier 1 support team conference calls. Share ideas, projects that are in progress, opportunities & obstacles
- Participate and contribute ideas and information on monthly DHL import compliance team conference calls.
- Seek opportunities to improve current work processes and bring your ideas forward to management and peers. Be a thought leader. Be a problem solver.
- Document identified opportunities to improve work flow - problem resolution.
- Obtain/Maintain Certified Customs Specialist (CCS) certification
- Build and maintain work instructions as necessary to include in our DHL SWOB Work Instruction I Share repository
- Participate in DHL C2 training curriculum and achieve a proficiency level in its use as it relates to research, business analytics and generating ad hoc brokerage related reports for Deere
- Other tasks as assigned by DHL
Skills & Qualifications:
- Solid experience using MS Office Products
- Critical thinking, trouble shooting skills
- Understanding of imports and compliance
- Knowledge of customs brokerage preferred
- Bachelor's degree desired
- Detail oriented
- Excellent communication and customer service skills
- Ability to exceed in a team environment
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that's why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.