SUMMARY

The QC Associate is a crucial part of the QIC team, acting as the primary link between quality control and the production departments.All QC Associates work in every production department to help identify issues across processes and individual SKUs, ensure ISO compliance, and help with researching and resolving customer complaints.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct audits on work orders, pick units, ship units, or received units
• Research unidentified parts through various means including reading technical documents and blueprints
• Evaluate packing instructions and methods to ensure proper protection for products
• Work with internal teams to address issues impacting any product or process
• Conduct root cause analysis to find the causes to repeat issues and purpose counter measures
• Conduct internal audits on work instructions, SOPs, and other standard documents for ISO Compliance
• Assist production teams with training, guidance, or advice to help improve the quality of their product or process
• Assist with customer complaints
• Assist with quality control steps to enter new parts into the warehouse
• Assist with any task associated with ISO compliance, ISO External Audits, or ISO action items
• Execute daily 5S activities to ensure a clean and safe work environment
• Conduct safety STOP audits as needed
• Perform and complete all work, tasks, and projects assigned to you by your lead or supervisor in a timely manner
• Must be able to demonstrate strong abilities when utilizing a computer, whether a tablet, desktop, or handheld
• The teammate will also perform other duties, as assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PHYSICAL DEMANDS

• Must be able to lift packages 35 lbs. or less on a consistent basis
• Should be able to team lift any package greater than 35 lbs. but less than 71 lbs.
• Should be able to handle repetitive twisting, lifting, pulling, pushing, reaching, and bending
• Must be able to spend long periods of time on your feet
• Reasonable accommodations may be made to enable individuals with disability to perform the essentials functions of the job.