Student ERP Analyst
Greensboro, NC 
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Posted 14 days ago
Job Description
Posting Details
Classification Information

Classification Type EHRA
Position Overview

Primary Purpose of Position
The Student ERP Analyst (Analyst) is a mid-level technical position that provides technical support for critical enterprise functionality such as admissions, advisement, registration, financial aid awards, housing, student billing, and maintenance of academic history.

The Analyst provides advanced technical support for the Banner ERP Student and Financial Aid modules, and related applications. This position performs business process analysis and design, serves as a team member in the deployment of new applications, the implementation of upgrades, or the development of new software, and serves an important role in application integration and project management. This position works with and coordinates activities across functional offices including the Registrar, Enrollment Management, Financial Aid, Undergraduate Admissions, Graduate College, Treasurer, and others.

The Analyst reports to the Director of Enterprise Applications, works under the direction of senior technical staff, and is a mid-level technical member of the department. This position works across functional and technical offices to ensure that Banner and related applications function at a high level of effectiveness.
Primary Function of Organizational Unit
Information Technology Services (ITS) strengthens and supports the university's mission of teaching, research, and scholarly application of knowledge by providing the information technology infrastructure, software, hardware, and support to achieve the university's strategic goals.

ITS is comprised of nine departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.
Minimum Requirements
  • A master's degree in computer science, Information Technology, or a related field with one years' experience of progressive related experience, or a bachelor's degree in computer science, Information Technology, or a related field with two years' experience of progressive related experience, or an equivalent combination of education, certifications, and relevant experience.
  • Proficiency in technical troubleshooting and ability to write, tune and validate advanced Oracle SQL and PL/SQL queries and reports.
  • Proficiency in the software development lifecycle from technical design, unit testing to user testing, to production migration.
  • Proficiency in gathering requirements from diverse sources, conducting data analysis, coding, testing, integrating, and maintaining Oracle and other business applications.
  • Effective communication skills, including the ability to provide instructions and training through explanations and demonstrations suitable for both technical and non-technical audiences.
  • Strong customer service skills, driven by a genuine desire to assist others.
  • Proactive and optimistic mindset coupled with a diligent and responsible work ethic.

Preferred Years Experience, Skills, Training, Education
  • Proficiency in Banner Student and Financial Aid functionalities and modules, with a specialized focus on Banner 9 Admin Pages and Self-Service.
  • Knowledge of higher education administrative processes, including admissions, registration, financial aid, and student records management.
  • Expertise in optimizing applications for peak performance, including process streamlining and automation.
  • Knowledge of data mapping, transformation, and integration requirements, with practical experience in data exchange.
  • Experience in managing projects from inception to completion, including developing project plans, coordinating timelines, and ensuring that projects meet objectives and timelines.
  • Familiarity with change control procedures and compliance, and ensuring software stability and data integrity.
  • Experience in the development of applications, including use of PHP, JavaScript toolkits, GIT, and other development tools.
  • Experience developing reports with WebFOCUS version 8.2 or higher.
Required License or Certification
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home)
Position Information

Working Title Student ERP Analyst
Position Number 003016
Recruitment Salary Range Commensurate with education and experience
FLSA Exempt
Appointment Type Permanent - Full-time
Tenure Track No
FTE 40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division Enterprise Applications Services
Organizational Location VC for Info Tech Services
Organizational Unit Applications
Posting Detail Information

Posting Number EPA2159
Open Date 04/15/2024
Close Date - for postings that do not use Open Until Filled
Open Until Filled Yes
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search 05/03/2024
Date Position Available April 15, 2024
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A&T State University permanent employees include the following and more:

  • Accrued Vacation and Sick Leave for Eligible Employees
  • Community Service Leave
  • Blue Cross Blue Shield of NC - Health Benefits
  • NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans - 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

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Job Summary
Start Date
April 15, 2024
Employment Term and Type
Regular, Full Time
Hours per Week
40 hours/week, 12 mo
Required Education
Bachelor's Degree
Required Experience
1+ years
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