Employee Relations and Engagement Manager
Asheville, NC 
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Posted 26 days ago
Job Description
Posting Details
Position Information

UNC Asheville Overview
Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. Staff members are encouraged to take an active role to engage in the institution's efforts in promoting diversity and inclusion throughout the workplace. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.
Position Type EHRA Staff
Title Employee Relations and Engagement Manager
Position Number 006089
Recruitment Range $75,000-$85,000
Work Schedule and Hours
Office hours are Monday-Friday, from 8:00 am. to 5:00 p.m. Additional hours may be needed to perform job-related duties to help further the mission of the institution.
Full-Time / Part-Time Full-Time
Months per Year 12 Months
Position Summary
Reporting to the Associate Vice Chancellor for Human Resources & CHRO, the Employee Relations and Engagement Manager functions as the primary resource and liaison for employee relations and engagement for the university.
The Employee Relations and Engagement Manager will set the direction, vision, and goals for all aspects of employee relations across the university. This role will be responsible as the change agent to facilitate and build campus employee engagement, which includes developing and streamlining employee relations programs, processes, policies, and procedures.
The Manager will work within the campus as a business partner representative of the Office of Human Resources, they will collaborate with key stakeholders to evaluate changing business and workforce talent needs while leading and promoting employee engagement initiatives.
Essential job responsibilities of the Manager include:

  • Manage the employee relations program for the university for employees at all levels and classifications. The Employee Relations leader offers a full range of consultative services including, but not limited to, the following: supervisory consultations related to performance and professionalism, conduct, disciplinary issues, and separations from the university of any kind (e.g., discontinuations and dismissals); assistance and counseling to faculty and staff involving workplace concerns and disputes; monitoring department climates, and management of employee engagement surveys.
  • Provide guidance on a wide range of employee relations issues; provides advice and guidance on complex and challenging matters.
  • Advise/refer faculty and staff on appropriate grievance procedures, advises supervisors and managers on corrective action procedures, and provides employee relations support to university departments.
  • Facilitate or liaises with investigations into alleged violations of university policies, aid in preparing investigation reports and providing guidance to academic and administrative units on addressing the outcome of such investigations; manages the employee appeals processes.
  • Analyze and evaluate data on retention and related issues, conducts exit interviews, and provides recommendations and support to management.
  • Maintain the highest levels of integrity, confidentiality, and a commitment to creating an environment in which employees can thrive.
FLSA Exempt
Required Education/Experience/Skills
A bachelor's degree required and 5+years of progressive relevant experience related to employee relations, labor relations, or labor/employment law with emphasis on employee relation and employee engagement.
Preferred Education/Experience/Skills
  • A master's degree preferred.
  • Strong leadership and analytical skills.
  • Experienced mediator/investigator with well-developed conflict resolution skills who can handle sensitive and confidential information in a professional and high-level manner.
  • Exceptional interpersonal and communication (verbal and written) skills.
  • Successful record of creating, improving, and executing programs at large scale
  • Experience leading supervisors and management in employee relations concerns.
  • Excellent skills and attention to detail, able to manage and prioritize multiple tasks simultaneously while delivering on commitments.
  • Outstanding communication skills in written and verbal form; extensive public speaking, presenting, training, and/or communication skills.
  • Proven ability to establish and maintain positive and productive working relationships with individuals from diverse ethnic, cultural, and socio-economic backgrounds.
  • Comprehensive knowledge of federal, state, and local laws, regulations, and guidelines related to affirmative action and civil rights enforcement.
  • Prefer experience in higher education, including employee relations experience involving academic faculty.
Knowledge, Skills and Abilities
  • Ability to lead with both a decisive and consultative style, foster open communications, and proactively build positive relationships with faculty, staff, students, and diverse constituencies.
  • Ability to build strong working relationships, instilling trust and confidence in colleagues at all levels.
  • Ability to work successfully with diverse work groups.
  • Self-motivated and able to meet critical deadlines; flexible at setting and revising priorities while managing multiple projects.
Posting Detail Information

Special Instructions to the Applicant
Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.
Posting Number E0413
Posting date 04/03/2024
Closing date 05/01/2024
Open Until Filled No

UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.


 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Salary and Benefits
$75,000-$85,000
Required Education
Bachelor's Degree
Required Experience
5+ years
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