Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

RK&K is seeking a Quality Assurance Administrator to join our Construction Engineering and Inspection (CEI) team in Raleigh, NC. This role will support all CEI projects in Eastern, NC. The Quality Assurance Administrator will be responsible for Technical support for one or multiple active construction projects Visiting construction inspection and engineering staff at vari

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Understands the Dispute process (log and resolve) and works with the global dispute system. Coordinates with front office and arranges to resolve disputes with customer service and sales, with efficiency and quality. Implements new ideas to improve process. Allocates work assignments and roster planning. Prepares team productivity reports. Monitors and reports on standard

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Project Coordinator to join our amazing culture. In this role, you will provide administrative support to the local office (CTC). In this role, you will be responsible for generating work orders from service request information submitted by our customers. Work orders will be submitted

Cox Automotive's FleetNet America is revolutionizing the industry with digital first fleet solutions connecting fleets with maintenance experts, using data driven technology via an automated marketplace of service providers & propretiary fleet technology. FleetNet America is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets, operato

Job Summary The Call Center Manager is responsible for overseeing the daily operation of our call center. Ensuring customer service excellence is delivered by training and guiding a team of customer service representatives. Focused on resolving customer complaints, monitoring and evaluating agent performance, maintaining up to date knowledge of products and services and ve

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

As a Customer Care Representative, your main responsibility is to provide exceptional customer service. This includes being a primary point of contact for products, services, and delivery dates. You will also ensure customer satisfaction at all times. Primary Responsibilities Handling a broad range of customer inquiries via multiple channels in a timely, professional mann

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

This is a full time position located in our Production and Order Fulfillment facility in Mooresville, NC. From this location, all global supplier receipts and customer orders are processed. This position is key to assuring customer satisfaction through on time delivery commitments and quality and accuracy of product delivery with focus of improving our customer service pr