Key Responsibilities ? Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment. ? Responsible for site visits and client retention ? Assist branches with grand openings ? Ensure we are compliant with local and

The Residential Retention Representative maximizes opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video, data and phone. Execute retention strategy that strikes balance between saving customers and retaining revenue. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify a

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

The Business Retention Representative maximizes customer and revenue retention via inbound and outbound telephone calls from and to commercial customers requesting Disconnect/Downgrade of service while attempting to retain and grow their business. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experienc

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

RK&K is seeking a Quality Assurance Administrator to join our Construction Engineering and Inspection (CEI) team in Raleigh, NC. This role will support all CEI projects in Eastern, NC. The Quality Assurance Administrator will be responsible for Technical support for one or multiple active construction projects Visiting construction inspection and engineering staff at vari

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Statement The AR Collections Specialist will track, notify, and collect on customer accounts and process payments in D365. Essential Job Functions Receive payments and post amounts paid to customer accounts in D365. Locate and monitor overdue accounts, using D365 and a variety of internal and external automated systems. Record information about financial status of customer

Customer Service Representative (Remote) is responsible for handling incoming calls from clients' customers. This position provides customer service support and resolution of routine questions related to client's services or in store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Supervisory Responsib

Understands the Dispute process (log and resolve) and works with the global dispute system. Coordinates with front office and arranges to resolve disputes with customer service and sales, with efficiency and quality. Implements new ideas to improve process. Allocates work assignments and roster planning. Prepares team productivity reports. Monitors and reports on standard

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Project Coordinator to join our amazing culture. In this role, you will provide administrative support to the local office (CTC). In this role, you will be responsible for generating work orders from service request information submitted by our customers. Work orders will be submitted

Job Summary The Call Center Manager is responsible for overseeing the daily operation of our call center. Ensuring customer service excellence is delivered by training and guiding a team of customer service representatives. Focused on resolving customer complaints, monitoring and evaluating agent performance, maintaining up to date knowledge of products and services and ve

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing fast

LOCATION Remote home based, virtual position. M ust reside in North Carolina or within 40 miles of the NC border. Work Schedule Monday Friday, 9 30 am 6 pm. This is a 40 hour per week position. GENERAL STATEMENT OF JOB The primary purpose of the Member & Recipient Services Representative position is to assist individuals with mental health, developmental and substance abu